Complaint Resolution Specialist - Hybrid, 6-Month Term in Liverpool

A leading housing provider in the UK is seeking a Complaint Resolution Officer for a 6-month fixed-term role. You’ll be the primary contact for customers, handling complaints with empathy and ensuring services meet regulatory standards. Responsibilities include investigating complaints, producing responses, and enhancing customer experience. Ideal candidates should possess experience in customer service, excellent communication skills, and the ability to work collaboratively. This position includes hybrid working and competitive benefits. #J-18808-Ljbffr