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- Tasks: Manage rent accounts and support customers facing financial challenges.
- Company: Leading housing services provider in the UK with a focus on community support.
- Benefits: Hybrid working, competitive salary, 35 days PTO, and pension scheme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while enjoying flexible hours.
- Qualifications: Exceptional communication skills and experience in income recovery.
The predicted salary is between 30000 - 42000 £ per year.
A housing services provider in the United Kingdom seeks an Income Advisor to manage rent accounts and support customers facing financial hardship. In this role, you will negotiate repayment plans and deliver high-quality customer service while collaborating with various partners.
Ideal candidates will have exceptional communication skills and experience in income recovery.
This position offers hybrid working, competitive salary, and generous benefits including holiday leave and a pension scheme.
Income & Rent Advisor - Hybrid, Flexible Hours, 35 Days PTO in Knowsley employer: Plus Dane
Contact Detail:
Plus Dane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income & Rent Advisor - Hybrid, Flexible Hours, 35 Days PTO in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those who work as Income Advisors. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to income recovery and customer service. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your communication skills! During interviews, share specific examples of how you've successfully negotiated repayment plans or supported customers in financial hardship. This will highlight your experience and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Income & Rent Advisor - Hybrid, Flexible Hours, 35 Days PTO in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income recovery and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers facing financial hardship and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear, concise language and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Plus Dane
✨Know Your Stuff
Before the interview, make sure you understand the role of an Income Advisor inside out. Familiarise yourself with income recovery processes and the challenges customers face when dealing with financial hardship. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, prepare examples from your past experiences where you've successfully communicated with customers or partners. Think about how you handled difficult conversations or negotiated repayment plans, as these will demonstrate your ability to provide high-quality customer service.
✨Research the Company
Take some time to learn about the housing services provider and their mission. Understanding their values and how they support customers can give you a leg up during the interview. You can even mention specific initiatives they've undertaken that resonate with you, showing that you’re aligned with their goals.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about the team you'll be working with or how they measure success in the Income Advisor position. This not only shows your interest but also helps you determine if it's the right fit for you.