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- Tasks: Support residents daily, helping them access benefits and find accommodation.
- Company: Join Plus Dane, a company dedicated to tackling social inequality.
- Benefits: Enjoy 35 days holiday, a competitive salary, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a caring community.
- Qualifications: Experience with vulnerable people and strong communication skills are essential.
- Other info: Flexible shifts with a close-knit team and opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Be a trusted presence on-site, supporting residents day-to-day.
- Help people access benefits, manage their income, and find suitable move-on accommodation.
- Keep the scheme safe, clean, and welcoming.
- Work closely with internal teams and external agencies to support residents with complex needs.
- Build relationships, encourage community engagement, and respond to challenges with empathy and professionalism.
- Experience working with vulnerable people and a genuine desire to help.
- Strong communication skills with the ability to build trust.
- Confident in using IT systems and maintaining accurate records.
- A calm, person-centred approach, with experience and a strong commitment to safeguarding.
- Able to work independently and collaboratively as part of a supportive team.
- Flexible and willing to adapt to meet the needs of the service.
- Resilient and able to work well under pressure.
About Plus Dane
Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.
Working with our customers really does change people\’s lives and if you want to make a difference Plus Dane is the place to be! We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.
Hours, location and working pattern
You\’ll be based at our Anne Conway House scheme, working 37.5 hours per week on a rotating shift pattern that supports both flexibility and teamwork. Your schedule will alternate weekly between early shifts (7:30am-3:30pm) and late shifts (2:30pm-10:30pm), across Tuesday to Saturday. You\’ll be part of a close-knit, supportive team that works collaboratively to ensure residents receive consistent care and attention—whether during the day or evening. With Sundays and Mondays off, the pattern also offers regular downtime to recharge.
Compensation and benefits
You\’ll be generously rewarded with a competitive salary and a great benefits package, including 35 days\’ holiday plus bank holidays with the option to buy up to 5 extra days annually. You\’ll also benefit from a company pension scheme where we contribute 9%, and colleagues can contribute anything from 3% upwards. We are committed to our people’s wellbeing, recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team, wellbeing champions, and mental health first aiders. We actively encourage personal development, with plenty of opportunities to progress your career and access ongoing training, including formal qualifications.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. This role is subject to an enhanced DBS check.
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Homeless Officer employer: Plus Dane
Contact Detail:
Plus Dane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Officer
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your values. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show up and be seen! Volunteer or get involved in community projects related to homelessness. This not only boosts your CV but also demonstrates your commitment to making a difference, which is key for roles like a Homeless Officer.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios you might face in this role. Think about how you would handle complex needs and build trust with residents—show them you’re the empathetic professional they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to support vulnerable people.
We think you need these skills to ace Homeless Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your genuine desire to help vulnerable people shine through. We want to see your commitment to making a difference in the lives of residents, so share any relevant experiences that highlight your passion for this work.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities and values mentioned in the job description. We love it when candidates connect their skills and experiences directly to what we do at Plus Dane, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate strong communication skills, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Plus Dane!
How to prepare for a job interview at Plus Dane
✨Know Your Role
Familiarise yourself with the responsibilities of a Homeless Officer. Understand how to support residents, manage their needs, and work with internal teams. This will help you demonstrate your knowledge and passion for the role during the interview.
✨Showcase Your Empathy
Prepare examples from your past experiences where you've worked with vulnerable people. Highlight how you approached challenges with empathy and professionalism, as this is crucial for building trust and rapport with residents.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Strong communication skills are essential for this role, so consider doing mock interviews with friends or family to refine your responses and ensure you convey your ideas effectively.
✨Demonstrate Flexibility and Resilience
Be ready to discuss situations where you've had to adapt quickly or handle pressure. Share specific examples that showcase your ability to remain calm and person-centred, which is vital in a dynamic environment like this one.