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- Tasks: Support individuals in finding stability and a permanent home while managing housing services.
- Company: Join Plus Dane, a company dedicated to tackling social inequality and changing lives.
- Benefits: Enjoy 35 days' annual leave, a competitive salary, and a supportive work environment.
- Why this job: Make a real difference in people's lives and help them achieve independence.
- Qualifications: GCSE English & Maths, experience with vulnerable people, and strong communication skills.
- Other info: Permanent role with flexible hours and opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for helping people rebuild their lives? Join our team as a Supported Housing Officer and play a vital role in supporting individuals experiencing tenancy breakdowns to find stability and a permanent home with the support they need. As a Supported Housing Officer, you'll provide housing management and support services to customers experiencing homelessness in a supported environment. You'll help residents gain the stability they need to progress toward independent or more suitable accommodation while ensuring the scheme is safe, secure, and well-managed.
Responsibilities:
- Providing onsite management and supervision of the scheme, including security, maintenance, health and safety, and cleanliness.
- Supporting vulnerable people to make informed choices and move towards independence.
- Implementing and reviewing support plans with clear outcomes.
- Ensuring accurate records and comprehensive inductions for all customers.
- Taking prompt action on tenancy issues and anti-social behaviour.
- Promoting service user participation and positive community relationships.
- Liaising with internal teams and external agencies to maximise support for residents.
- Ensuring compliance with all policies, procedures, and health & safety standards.
Qualifications:
- Demonstrating sound literacy and numeracy (e.g., GCSE English & Maths A-C or equivalent).
- Relevant training (e.g., First Aid, Health & Safety, Food Hygiene).
- Experience working with vulnerable people in supported housing.
- Strong communication, administration, and problem-solving skills.
- Ability to work independently and as part of a team.
- Computer literacy and attention to confidentiality.
- A positive, flexible, and person-centred approach.
- Be able to commute to Macclesfield and Congleton.
- Due to the nature of this role, you will need a valid UK driving licence.
About the employer:
Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive, and our customer team is at the heart of what we do. Working with our customers really does change people's lives, and if you want to make a difference, Plus Dane is the place to be! We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.
Role details:
This is a permanent role working 21 hours per week. Your main base will be Macclesfield or Congleton, Cheshire.
Benefits:
You’ll be generously rewarded with a competitive salary and a great benefits package, including 35 days' annual leave (pro rata), plus bank holidays. This includes a 3-day Christmas closedown between Christmas and New Year, and you have the option to buy up to 5 extra days annually. You’ll also benefit from a company pension scheme where we contribute 9%, and colleagues can contribute anything from 3% upwards. We’re committed to our people’s wellbeing supported by an excellent management team, wellbeing champions, and mental health first aiders.
Supported Housing Officer in Congleton employer: Plus Dane
Contact Detail:
Plus Dane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer in Congleton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Plus Dane and understanding their values. Think about how your experience aligns with their mission to tackle social inequality. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to supporting vulnerable individuals. Use real-life examples to demonstrate your skills and problem-solving abilities. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Supported Housing Officer in Congleton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you connect with the role of a Supported Housing Officer and how your experiences have shaped your desire to support individuals in need.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience, especially working with vulnerable people and any training you've had. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the strong communication skills we value in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Plus Dane!
How to prepare for a job interview at Plus Dane
✨Know Your Stuff
Before the interview, make sure you understand the role of a Supported Housing Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially around supporting vulnerable people and managing tenancy issues. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Be ready to share specific examples from your past work that demonstrate your skills in communication, problem-solving, and working with vulnerable individuals. Think about situations where you've made a positive impact and how those experiences relate to the role you're applying for.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the support plans you'll be implementing, or how Plus Dane measures success in this role. It shows you're engaged and thinking critically about how you can contribute.
✨Emphasise Your Values
Plus Dane values working together and achieving for customers, so make sure to highlight how your personal values align with theirs. Share your passion for helping others and your commitment to creating a positive community environment, as this will resonate well with the interviewers.
