Plus Dane Housing is seeking a customer-focused representative to be the first point of contact for customers, providing clear information and supportive service across multiple channels.
You will work in a busy frontline team, with hybrid working from our Liverpool office at least two days per week. The role is 35 hours per week with a supportive environment and opportunities for ongoing learning and development.
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Customer Experience Specialist: First-Contact Resolver in West Kirby employer: Plus Dane Housing
Plus Dane is an exceptional employer dedicated to making a meaningful impact in the housing sector across Merseyside and Cheshire. With a strong focus on employee wellbeing, we offer generous benefits including 35 days of holiday, a competitive pension scheme, and a commitment to personal development through ongoing training and career progression opportunities. Join our collaborative team where your contributions will directly enhance customer service and drive digital innovation, all while enjoying a supportive work culture that values growth and teamwork.
