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- Tasks: Lead and improve maintenance services for over 13,000 homes.
- Company: Join Plus Dane Housing, a socially driven organisation making a difference in communities.
- Benefits: Enjoy a leadership role with a focus on innovation and community impact.
- Why this job: Shape vital services that positively affect people's lives and drive meaningful change.
- Qualifications: Experience in repairs and maintenance, strong leadership skills, and a strategic mindset required.
- Other info: Collaborate with a passionate team and manage an £18 million budget.
The predicted salary is between 43200 - 72000 £ per year.
Neemar Search is delighted to be working in partnership with Plus Dane Housing to recruit a highly capable and forward-thinking Head of Repairs and Maintenance. This is a key leadership role, offering the opportunity to drive meaningful service improvements and ensure the delivery of high-quality maintenance services across a diverse portfolio of over 13,000 homes.
This is a pivotal position within Plus Dane’s Senior Management Team. Reporting to the Director of Homes, the Head of Repairs and Maintenance will provide strategic and operational leadership across all core maintenance services, including responsive repairs, disrepair, voids, and environmental services. The postholder will manage a large internal team and an £18 million budget, with a focus on delivering excellent customer outcomes, strong commercial performance, and full compliance with health and safety and regulatory standards.
Key Responsibilities- Lead the end-to-end delivery of responsive repairs, voids, disrepair, and grounds maintenance services through internal teams and external partners.
- Oversee the surveying function, ensuring that inspections for damp, mould, and disrepair are carried out efficiently and issues are resolved effectively.
- Develop and embed a culture of safe, accountable, and customer-focused working across all teams.
- Drive performance improvement, innovation, and the use of technology to enhance service delivery and achieve value for money.
- Build and manage strong relationships with contractors and suppliers, ensuring high standards and resolving issues promptly.
- Provide strategic input into business planning and contribute to corporate reporting, governance, and risk assurance.
- Act as a visible and collaborative leader across the organisation and externally with partners, stakeholders, and communities.
We are seeking a values-driven leader with significant experience in repairs and maintenance within a housing or property services environment. You will bring:
- A proven track record of delivering high-performing maintenance or repairs services at a senior level.
- Strong commercial and financial acumen, including budgetary responsibility for large-scale service areas.
- Deep understanding of building regulations, compliance frameworks, and sector challenges.
- Experience of leading large operational teams and working with external contractors.
- The ability to influence, challenge, and collaborate effectively at all levels—including Board, Executive, and frontline.
- A strategic mindset, with a strong focus on customer service, continuous improvement, and innovation.
- A relevant qualification in leadership, technical services, or housing (e.g. CIOB, ILM, SMSTS) is desirable, though not essential.
Plus Dane Housing is a socially driven housing association committed to delivering positive change for communities across Merseyside and Cheshire. With a clear strategic vision and a strong leadership team, this is an excellent opportunity to play a central role in shaping and delivering vital services that have a real and lasting impact on people’s lives.
For more information please reach out to Luke Joy at Neemar Search lukejoy@neemarsearch.com.
Head of Repairs & Maintenance employer: Plus Dane Housing
Contact Detail:
Plus Dane Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs & Maintenance
✨Tip Number 1
Familiarise yourself with Plus Dane Housing's mission and values. Understanding their commitment to community impact will help you align your leadership style and vision with theirs, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the housing and property services sector. Attend industry events or join relevant online forums to connect with others who may have insights into Plus Dane's culture and expectations for this role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance improvements in previous roles. Highlighting your strategic mindset and customer-focused approach will demonstrate your capability to lead effectively in this position.
✨Tip Number 4
Research current trends and challenges in the repairs and maintenance sector, particularly those affecting housing associations. Being knowledgeable about these issues will show your proactive approach and readiness to tackle them head-on.
We think you need these skills to ace Head of Repairs & Maintenance
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Head of Repairs & Maintenance position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in repairs and maintenance, particularly in a housing or property services environment. Emphasise your leadership roles and any budget management experience to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your values-driven leadership style and your track record in delivering high-performing maintenance services. Mention specific examples of how you've improved service delivery and customer outcomes in previous roles.
Highlight Relevant Qualifications: If you have any qualifications related to leadership, technical services, or housing, be sure to mention them in your application. Even if they are not essential, they can strengthen your candidacy and demonstrate your commitment to the field.
How to prepare for a job interview at Plus Dane Housing
✨Showcase Your Leadership Skills
As a Head of Repairs and Maintenance, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive performance improvements and foster a customer-focused culture.
✨Understand the Financials
With budgetary responsibility for an £18 million budget, it's crucial to show your strong commercial and financial acumen. Be ready to discuss how you've managed budgets in previous roles and how you can ensure value for money in service delivery.
✨Familiarise Yourself with Compliance Standards
A deep understanding of building regulations and compliance frameworks is essential. Brush up on relevant legislation and be prepared to discuss how you've ensured compliance in past projects, particularly in repairs and maintenance.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset. Think about how you can contribute to business planning and corporate governance. Be ready to share your vision for improving services and how you would implement innovative solutions to meet challenges in the sector.