Supported Housing Officer in Congleton

Supported Housing Officer in Congleton

Congleton Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals facing homelessness to find stability and a permanent home.
  • Company: Join Plus Dane, a company dedicated to tackling social inequality.
  • Benefits: Enjoy 35 days annual leave, a competitive salary, and a supportive work environment.
  • Why this job: Make a real difference in people's lives and help them rebuild their futures.
  • Qualifications: GCSEs in English and Maths, experience with vulnerable people, and strong communication skills.
  • Other info: Flexible working hours with opportunities for personal development and career progression.

The predicted salary is between 30000 - 42000 £ per year.

Do you have a passion for helping people rebuild their lives? Join our team as a Supported Housing Officer and play a vital role in supporting individuals experiencing tenancy breakdowns to find stability and a permanent home with the support they need. Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive.

As a Supported Housing Officer, you’ll provide housing management and support services to customers experiencing homelessness in a supported environment. You’ll help residents gain the stability they need to progress toward independent or more suitable accommodation, while ensuring the scheme is safe, secure, and well-managed. This role is based on site at our 10 bedded supported accommodation in Macclesfield or Congleton, Cheshire.

Key Responsibilities:
  • Providing onsite management and supervision of the scheme, including security, maintenance, health and safety, and cleanliness.
  • Supporting vulnerable people to make informed choices and move towards independence.
  • Implementing and reviewing support plans with clear outcomes.
  • Ensuring accurate records and comprehensive inductions for all customers.
  • Taking prompt action on tenancy issues and anti-social behaviour.
  • Promoting service user participation and positive community relationships.
  • Liaising with internal teams and external agencies to maximise support for residents.
  • Ensuring compliance with all policies, procedures, and health & safety standards.
What You’ll Bring:
  • Qualifications demonstrating sound literacy and numeracy (e.g., GCSE English & Maths A-C or equivalent).
  • Relevant training (e.g., First Aid, Health & Safety, Food Hygiene).
  • Experience working with vulnerable people in supported housing.
  • Strong communication, administration, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Computer literacy and attention to confidentiality.
  • A positive, flexible, and person-centred approach.
  • Be able to commute to Macclesfield and Congleton.
  • Due to the nature of this role, you will need a valid UK driving licence.
What You’ll Get in Return:

This is a permanent role working 21 hours per week. Your main base will be Macclesfield or Congleton, Cheshire. You’ll be generously rewarded with a competitive salary and a great benefits package, including 35 days’ annual leave (pro rata), plus bank holidays. This includes a 3-day Christmas closedown between Christmas and New Year and you have the option to buy up to 5 extra days annually. You’ll also benefit from a company pension scheme where we contribute 9%, and colleagues can contribute anything from 3% upwards. We’re committed to our people’s wellbeing supported by an excellent management team, wellbeing champions, and mental health first aiders. We actively encourage personal development, with plenty of opportunities to progress your career and access ongoing training, including formal qualifications.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. This role is subject to an enhanced DBS check.

If you need any adjustments to apply or attend an interview, please let us know. This is your chance to be part of something meaningful—take the next step and help shape lives through your work. Apply today and make a real impact in your community!

Supported Housing Officer in Congleton employer: Plus Dane Housing

Plus Dane is an exceptional employer dedicated to making a meaningful impact in the lives of individuals and communities across Merseyside and Cheshire. With a strong focus on employee wellbeing, generous benefits including 35 days' annual leave, and a commitment to personal development, Plus Dane fosters a supportive work culture where you can thrive while helping others rebuild their lives. Join us in our mission to tackle social inequality and enjoy the opportunity to grow within a passionate team that values collaboration and customer achievement.
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Contact Detail:

Plus Dane Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Officer in Congleton

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with organisations that align with Plus Dane's mission. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching common questions for Supported Housing Officers. Think about your experiences with vulnerable individuals and how you can showcase your problem-solving skills. Practice makes perfect!

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you care about helping people rebuild their lives. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.

We think you need these skills to ace Supported Housing Officer in Congleton

Housing Management
Support Services
Communication Skills
Problem-Solving Skills
Record Keeping
Health and Safety Compliance
Teamwork
Independence Support
Customer Service
Administration Skills
Confidentiality
Flexibility
Person-Centred Approach
Driving Licence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you connect with our mission of supporting individuals in need and how you can contribute to making a difference.

Tailor Your Experience: Make sure to highlight any relevant experience you have working with vulnerable people or in supported housing. We’re looking for specific examples that demonstrate your skills and how they align with the role of Supported Housing Officer.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure your key points stand out.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Plus Dane and making a real impact in the community.

How to prepare for a job interview at Plus Dane Housing

✨Know Your Stuff

Before the interview, make sure you understand Plus Dane's mission and values. Familiarise yourself with their approach to supporting vulnerable individuals and how your role as a Supported Housing Officer fits into that. This will show your passion for helping people rebuild their lives.

✨Showcase Your Experience

Be ready to discuss your previous experience working with vulnerable people. Prepare specific examples of how you've supported individuals in similar situations, focusing on outcomes and the positive impact you made. This will demonstrate your capability and commitment to the role.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the team dynamics at Plus Dane. This could include inquiries about their support plans or how they promote community relationships. Asking questions shows your genuine interest and helps you assess if the company is the right fit for you.

✨Demonstrate Your Problem-Solving Skills

Think of scenarios where you've had to tackle tenancy issues or manage anti-social behaviour. Be ready to explain your thought process and the steps you took to resolve these challenges. Highlighting your problem-solving skills will reassure them that you're equipped to handle the responsibilities of the role.

Supported Housing Officer in Congleton
Plus Dane Housing
Location: Congleton

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