At a Glance
- Tasks: Drive operational performance through data-led planning and reporting in logistics.
- Company: Join CEVA Logistics, a top global 3PL with a dynamic work culture.
- Benefits: Competitive salary, annual leave, pension, and discounts on various brands.
- Other info: Opportunities for personal growth and career advancement within a global team.
- Why this job: Shape the future of logistics while growing your career in a supportive environment.
- Qualifications: Experience in logistics, strong planning skills, and proficiency in data analysis.
The predicted salary is between 40000 - 50000 € per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?
Your Role
Our Daventry based operation is looking for an Operations Support Manager to join the team. In this role, you will drive operational performance through data‑led planning, reporting and forecasting, acting as a strategic link between Operations, Finance, Planning and Compliance to translate KPIs, forecasts and cost data into clear, actionable plans that improve efficiency and productivity. This is a Monday to Friday role.
What Are You Going To Do?
- Lead labour, MHE, space and capacity planning in line with forecasted volumes and contractual requirements
- Deliver accurate KPI dashboards and trend analysis, identifying gaps and driving corrective action
- Identify and lead initiatives to improve efficiency, reduce cost and enhance quality, ensuring compliance and audit readiness
- Lead and implement projects to support and influence the development of site
- Act as a key link between Operations, Finance, IT, Compliance and Client teams to maintain alignment and service continuity
- Oversee agency relationships, headcount planning, performance reviews and reporting to support operational delivery
- Provide data‑driven insight to support leadership decision‑making and ensure adherence to safety, environmental and quality standards
- Support the development of site support colleagues and prepare to take on formal team management responsibilities as the role grows
What Are We Looking For?
Our ideal candidate will have strong operational planning and forecasting capability, with experience in high‑volume logistics or 3PL operations. You will be confident working with WMS, Microsoft Office, and advanced Excel for data analysis, KPI production, and performance reporting. You will have a proactive, customer‑focused approach with strong problem‑solving skills, and commercial awareness to deliver operational excellence. Project management experience or qualifications and Lean/CI knowledge (Green Belt or equivalent) are desirable, as is experience in e‑commerce or other high‑volume environments. You will be pragmatic, resilient, delivery‑driven, and committed to continuous improvement along with the ability to influence and engage stakeholders to drive operational excellence.
What Do We Have To Offer?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money‑off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
About Tomorrow
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
Operations Support Manager employer: Plunkett & Graver, P.C.
CEVA Logistics is an exceptional employer that prioritises employee growth and innovation within a dynamic work environment in Daventry. With a strong commitment to personal development, competitive benefits, and a culture of recognition, CEVA empowers its team to drive operational excellence and co-create value in the global logistics sector. Join us to be part of a forward-thinking organisation that values imagination and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at CEVA. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your operational planning and forecasting skills, and be ready to discuss how you've tackled challenges in high-volume environments.
✨Tip Number 3
Show off your data skills! Be prepared to share examples of how you've used data analysis to drive performance improvements. CEVA loves a candidate who can turn numbers into actionable plans.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the CEVA team and ready to Dare to Grow with us!
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Support Manager role. Highlight your experience in operational planning and forecasting, especially in high-volume logistics. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining CEVA Logistics and how you can contribute to our mission. Be sure to mention any relevant project management experience or Lean/CI knowledge.
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to highlight your proficiency with WMS, Microsoft Office, and advanced Excel. We love seeing candidates who can turn data into actionable insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Plunkett & Graver, P.C.
✨Know Your Numbers
As an Operations Support Manager, you'll be dealing with KPIs and data analysis. Brush up on your understanding of key metrics relevant to logistics and be ready to discuss how you've used data to drive performance improvements in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in high-volume logistics environments and how you tackled them. Highlight your proactive approach and any innovative solutions you've implemented to enhance efficiency or reduce costs.
✨Understand the Bigger Picture
Familiarise yourself with CEVA Logistics' operations and their commitment to excellence. Be prepared to discuss how you can align operational strategies with financial and compliance goals, showcasing your ability to act as a strategic link between departments.
✨Engage with Stakeholders
Demonstrate your ability to influence and engage various stakeholders. Think of examples where you've successfully collaborated with different teams, such as Finance or IT, to achieve operational objectives and maintain service continuity.
