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- Tasks: Manage key automotive client accounts and ensure top-notch service delivery.
- Company: Join CEVA Logistics, a leading global supply chain solutions provider.
- Benefits: Enjoy competitive leave, pension, life assurance, and exclusive discounts.
- Why this job: Make a real impact in a fast-paced logistics environment while growing your career.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Dynamic work culture focused on personal growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics.
Your Role: Are you ready to take ownership of a key automotive client account within a fast paced vehicle logistics environment? At CEVA Logistics, we are looking for an Account Manager to act as the primary link between our customer and our operational teams in Chipping Warden. In this pivotal role, you will be the strategic driver behind service excellence, overseeing performance, anticipating customer needs and ensuring every element of delivery meets the highest standards. If you’re energised by ownership, thrive in a customer facing role and want to shape the long term success of a key automotive account, this is your opportunity to make a real impact.
Responsibilities:
- Act as the primary operational link between the client and CEVA, building strong relationships while overseeing all planned activity including production, storage needs, in fleeting and de fleeting to ensure the site is fully resourced and operating efficiently.
- Own SLA and KPI delivery, managing daily and weekly client communications, lead operational calls and provide clear updates on performance.
- Analyse trends, prepare structured reviews and presentations, whilst maintaining an accurate activity tracker, supporting with finance and forecasting, working closely with internal teams.
Qualifications:
- Strong communication skills, exceptional attention to detail and the ability to build effective relationships at all levels.
- Excellent customer service capabilities, strong analytical skills to interpret data and identify trends, and confidence to present professionally to senior stakeholders.
- Experience within an OEM, leasing or rental environment will be beneficial.
- PC literate, able to operate under pressure, work to tight deadlines and bring a positive, enthusiastic and self-starting approach to managing a complex, fast paced account.
What We Have to Offer: Competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance. Access to an employee benefits platform offering discounts on gym memberships and money off vouchers for a range of retail, travel and hospitality brands.
About Tomorrow: We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice.
Strategic Account Manager in Banbury employer: Plunkett & Graver, P.C.
Contact Detail:
Plunkett & Graver, P.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to current employees at CEVA Logistics on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching CEVA's recent projects and achievements. Show us that you're not just interested in the role, but also in how you can contribute to our mission of shaping the future of global logistics.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the responsibilities of the Strategic Account Manager role. We want to hear how you can drive service excellence and build strong relationships with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the CEVA team and ready to Dare to Grow with us!
We think you need these skills to ace Strategic Account Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic Account Manager role. Highlight relevant experience and skills that match the job description, especially in customer service and relationship management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for CEVA Logistics. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage accounts and deliver results. Use metrics where possible to show how you've made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at CEVA Logistics!
How to prepare for a job interview at Plunkett & Graver, P.C.
✨Know Your Client
Before the interview, research CEVA Logistics and their key automotive clients. Understand their services, values, and recent news. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Strategic Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. Be ready to discuss how you build relationships and manage expectations.
✨Prepare for Data Analysis Questions
Since the role involves analysing trends and preparing structured reviews, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions or improve performance in previous roles.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've faced challenges in a fast-paced environment. Be ready to explain how you approached these problems, what solutions you implemented, and the outcomes. This will highlight your ability to thrive under pressure.
