At a Glance
- Tasks: Provide first-line IT support to staff and students, ensuring smooth teaching and learning.
- Company: Join Plumpton College, a supportive and ambitious educational institution.
- Benefits: Enjoy 26 days annual leave, competitive salary, and professional development opportunities.
- Other info: Access to discounts, wellbeing initiatives, and excellent career progression opportunities.
- Why this job: Make a real impact in education while developing your IT skills in a friendly environment.
- Qualifications: Experience in IT support or relevant qualification, strong knowledge of Windows 11 and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Plumpton College is looking for a friendly and practical IT Technician to join our busy IT team and provide first-line, front-facing technical support to staff and students. Based primarily at our main campus helpdesk, you'll be the first point of contact for day‑to‑day IT issues, supporting hardware, software, devices, AV, and user accounts. You'll play a key role in keeping teaching and learning running smoothly, while also supporting device rollouts, onboarding new starters, and maintaining IT equipment. This is an on‑site, hands‑on role ideal for someone with experience in IT support (or a relevant IT qualification) who enjoys working with people and wants to develop their skills in a supportive environment. There is clear scope to progress into more senior IT roles over time.
Essential
- Experience in an IT or digital support role, or a relevant college/university IT qualification
- Strong knowledge of Windows 11, Microsoft 365, and cloud-based applications
- Understanding of basic networking
- Experience creating or editing digital content (e.g. Canva, Adobe Creative Cloud)
- Excellent communication skills, strong interpersonal skills with a range of stakeholders and a consistent customer‑focused approach
- Ability to organise and prioritise your workload independently
- A positive, proactive, and collaborative approach
- Full UK driving licence
Desirable
- Experience working in an educational environment
- Experience developing e‑learning or digital learning materials
- Experience administering Microsoft 365, Teams, SharePoint, or learning platforms such as Turnitin or ProPortal
- An interest in esports or gaming, with opportunities to support student clubs
At Plumpton College, we live our values - Ambitious, Professional, Enterprising, Passionate, and Supportive - in everything we do. We are committed to creating a workplace where you can thrive, develop, and feel valued. We offer 26 days of annual leave plus bank holidays and efficiency closures at Christmas, a competitive salary, membership of the Local Government Pension Scheme and you will benefit from a comprehensive programme of continuing professional development. Staff enjoy a range of additional benefits, including a TOTUM card for high street discounts, eligibility to apply for a Blue Light Card, free onsite parking, discounted Plumpton wine and courses, free eye tests, a cycle‑to‑work scheme, and access to the onsite gym. We actively promote wellbeing and inclusion through regular networking events focused on menopause, LGBTQ+, men's health, and bereavement, as well as well‑attended EDI and Sustainability committees driving positive change. Employees also have access to an Employee Assistance Programme and can take part in staff social events at Christmas and in the summer.
If you are ready to make a meaningful impact on students, staff and the future of education, we would be delighted to hear from you. Ready to Make a Difference? We reserve the right to call candidates to interview/withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible. Plumpton College is committed to the promotion of equal opportunities and is dedicated to pursuing non‑discriminatory policies and practices and eliminating unfair discrimination on any basis. Plumpton is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
IT Technician. Job in Lewes Education & Training Jobs employer: Plumpton College
Plumpton College is an exceptional employer that prioritises the growth and wellbeing of its staff while fostering a collaborative and inclusive work environment. With a strong commitment to professional development, generous benefits including 26 days of annual leave, and a range of employee perks, you will find ample opportunities to thrive in your IT Technician role. Join us in making a meaningful impact on education while enjoying a supportive culture that values ambition and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician. Job in Lewes Education & Training Jobs
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Plumpton College values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Plumpton College might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Plumpton College!
✨Direct Apply to Plumpton College
Let's not forget to apply directly through the Plumpton College website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician. Job in Lewes Education & Training Jobs
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Plumpton College.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Plumpton College. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Plumpton College
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
