At a Glance
- Tasks: Serve customers, manage deliveries, and keep the warehouse organised.
- Company: Join Plumbase, a leading plumbing and heating merchant in the UK.
- Benefits: Earn £8.40 per hour, rising to £9.20, plus profit share opportunities.
- Other info: This apprenticeship is a launchpad for long-term career growth.
- Why this job: Kickstart your career with hands-on experience and real impact in a supportive team.
- Qualifications: Motivated, dependable, and eager to learn in a fast-paced environment.
The predicted salary is between 17472 - 19136 £ per year.
Salary: £8.40 per hour (rising to £9.20 after 6 months & Living Wage after 12 months)
Job Type: Full-time, Apprenticeship
Contract Type: Permanent
Looking for More Than Just a Job? Start Your Career at the Heart of the Trade Industry with Plumbase, part of the largest independent networks of plumbing and heating merchants in the UK with over 310 sites nationwide. Our business is built on a decentralised model, which means every team is trusted to run their site like it’s their own and gain the benefits of Profit Share by doing so.
As an Apprentice Trade Supplier, you’ll join a local team where your effort genuinely makes a difference - and where long-term, high-earning careers are built from the ground up. You’ll gain hands‑on experience across both warehouse and trade counter operations, while working toward your Level 2 Trade Supplier Apprenticeship. This is more than an apprenticeship - it’s the first step in running your own business unit one day.
What You’ll Do
- Serve trade and retail customers at the counter and by phone
- Help pick and pack orders accurately and efficiently
- Receive and manage deliveries
- Keep the warehouse organised and safe
- Learn product knowledge and technical basics
- Support sales, logistics, and customer service as part of the wider site team
What You’ll Learn
- Sales and customer service in a trade environment
- Stock control, warehousing, and logistics
- Product knowledge across plumbing and heating
- Commercial thinking, teamwork, and operations
- Environmental awareness, legislation, and sustainability
Who You Are
- Motivated, dependable, and ready to learn by doing
- Enjoy working with people and delivering great service
- Like physical, hands‑on work in a fast‑paced environment
- Curious about how businesses run and grow
- Looking for long‑term opportunity - not just a short‑term job
Why This Role Is Different
At Plumbase your apprenticeship isn’t just a learning opportunity - it’s a launchpad. Many of our managers and regional leaders started out on the counter or in the warehouse, just like you. Because each site is run with autonomy, you’ll gain real commercial experience early - with the chance to influence how your site performs, grows, and succeeds.
Apprentice Trade Counter Sales Advisor in Wigan employer: Plumbase
Plumbase is an exceptional employer that offers a unique apprenticeship experience at the heart of the trade industry. With a strong focus on employee growth, you will receive structured training and hands-on experience, paving the way for a rewarding career where your contributions directly impact the success of your local team. Enjoy a supportive work culture that values autonomy and profit sharing, making it an ideal place for motivated individuals looking to build a long-term future in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Trade Counter Sales Advisor in Wigan
✨Tip Number 1
Get to know the company before your interview! Research Plumbase and understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about serving customers, think of examples from your past experiences where you've delivered great service or worked well in a team. We want to see that you can connect with others and handle fast-paced situations.
✨Tip Number 3
Dress the part! Even though it’s an apprenticeship, making a good first impression matters. Wear smart-casual attire that shows you’re serious about the opportunity. It’ll help you feel more confident too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Apprentice Trade Counter Sales Advisor in Wigan
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the trade industry shine through. We want to see that you're excited about the opportunity to learn and grow with us at Plumbase!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific aspects of the job description that resonate with you, so we know you’ve done your homework.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Apprentice Trade Counter Sales Advisor position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Plumbase.
How to prepare for a job interview at Plumbase
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry basics. Understand the products you'll be dealing with and the services offered by the company. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Your People Skills
As an Apprentice Trade Counter Sales Advisor, you'll be interacting with customers daily. Prepare examples of how you've provided great customer service in the past or how you’ve worked well in a team. This will demonstrate your ability to connect with people and handle various situations.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team dynamics, and growth opportunities within the company. This shows that you're not just looking for any job, but that you're keen on building a career with them.
✨Be Yourself
Authenticity goes a long way. Be honest about your motivations and what you hope to learn from the apprenticeship. Employers appreciate candidates who are genuine and enthusiastic about their future in the trade industry.
