Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Attendant, managing a busy trade counter and delivering top-notch service.
- Company: Be part of the UK's largest independent plumbing and heating merchant group with over 320 sites.
- Benefits: Enjoy a competitive salary, profit share, and genuine career progression opportunities.
- Why this job: This role offers autonomy, a supportive environment, and the chance to build lasting customer relationships.
- Qualifications: Experience in plumbing, DIY, or builders' merchant environments is preferred; strong communication skills are essential.
- Other info: We're looking for team players who take pride in their work and have a full UK driving license.
The predicted salary is between 25000 - 30000 £ per year.
Plumbase Hemel Hempstead, England, United Kingdom
5 days ago Be among the first 25 applicants
Job Type: Full-time, Permanent
Trade Counter Sales Advisor / Sales Assistant / Sales Advisor
Salary: £25,000-£30,000 + Profit Share
Location: Plumbase Hemel Hempstead
Know how to run a busy trade counter with confidence?
We’re hiring a Trade Counter Sales Advisor / Sales Assistant / Sales Advisor at Plumbase Hemel Hempstead, seeking someone who knows their stock, their customers, and how to deliver excellent service in a fast-paced merchant environment.
You’ll handle everything from quoting and upselling to re-engaging lower-spend accounts and ensuring the counter runs smoothly.
About Us
We’re part of the UK’s largest independent plumbing and heating merchant group, with over 320 sites nationwide. Our sites are run with local decision-making, real ownership, and a focus on service — not red tape.
What You’ll Be Doing
- Serving trade and cash customers on the counter
- Building quotes and providing technical product advice
- Supporting trade account management and re-engagement
- Maintaining the shop floor and stock areas
- Helping with local pricing, display, and ordering
- Picking and packing orders for customer deliveries
- Creating great relationships with loyal, repeat customers
What We’re Looking For
- Experience in a plumbing & heating, DIY, or builders\’ merchant environment
- Strong customer-facing skills and confident communication
- Comfortable managing pricing, ordering, and in-store decision-making
- Team-first approach and pride in a tidy, efficient counter
- Full UK driving license
What You’ll Get
- Profit share and competitive salary
- Genuine autonomy and input into site operations
- Supportive environment with real training and career progression
- Trusted, well-established brand with strong customer relationships
Interested? Apply now or message us directly – we’d love to hear from you!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Wholesale Building Materials
#J-18808-Ljbffr
Sales Attendant employer: Plumbase
Contact Detail:
Plumbase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Attendant
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Knowing the products and services offered will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills. Since this role involves a lot of interaction with trade and cash customers, being able to showcase your ability to handle various customer scenarios will set you apart.
✨Tip Number 3
Research Plumbase and their operations. Understanding their business model and values will allow you to align your answers with what they are looking for in a candidate, showing that you are genuinely interested in the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Attendant at Plumbase. Familiarise yourself with the skills required, such as customer service and product knowledge in plumbing and heating.
Tailor Your CV: Customise your CV to highlight relevant experience in sales or customer service, particularly in a trade or DIY environment. Use specific examples that demonstrate your ability to manage pricing, ordering, and customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the trade counter environment and how your skills align with their needs, emphasising your customer-facing experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Plumbase
✨Know Your Products
Familiarise yourself with the plumbing and heating products that Plumbase offers. Being able to discuss specific items, their uses, and benefits will show your expertise and confidence during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond for a customer, as this is crucial for a sales attendant.
✨Showcase Teamwork
Emphasise your ability to work well in a team. Discuss past experiences where collaboration led to success, as a team-first approach is valued at Plumbase.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.