At a Glance
- Tasks: Serve customers, manage deliveries, and keep the warehouse organised.
- Company: Join Graham, a leading plumbing and heating merchant with a supportive culture.
- Benefits: Earn £8.40 per hour, rising to £9.20, plus profit share and career growth.
- Other info: Gain valuable experience and training towards a Level 2 Trade Supplier Apprenticeship.
- Why this job: Kickstart your career in a hands-on role with real impact and future opportunities.
- Qualifications: Motivated, dependable, and eager to learn in a fast-paced environment.
The predicted salary is between 17472 - 19136 £ per year.
Salary: £8.40 per hour (rising to £9.20 after 6 months & Living Wage after 12 months)
Job Type: Full-time, Apprenticeship
Contract Type: Permanent
Location: Graham Manchester
Looking for More Than Just a Job? Start Your Career at the Heart of the Trade Industry with Graham, part of the largest independent networks of plumbing and heating merchants in the UK with over 310 sites nationwide. Our business is built on a decentralised model, which means every team is trusted to run their site like it’s their own and gain the benefits of Profit Share by doing so.
As an Apprentice Trade Supplier, you’ll join a local team where your effort genuinely makes a difference - and where long-term, high-earning careers are built from the ground up. You’ll gain hands‑on experience across both warehouse and trade counter operations, while working toward your Level 2 Trade Supplier Apprenticeship. This is more than an apprenticeship - it’s the first step in running your own business unit one day.
What You’ll Do
- Serve trade and retail customers at the counter and by phone
- Help pick and pack orders accurately and efficiently
- Receive and manage deliveries
- Keep the warehouse organised and safe
- Learn product knowledge and technical basics
- Support sales, logistics, and customer service as part of the wider site team
What You’ll Learn
- Sales and customer service in a trade environment
- Stock control, warehousing, and logistics
- Product knowledge across plumbing and heating
- Commercial thinking, teamwork, and operations
- Environmental awareness, legislation, and sustainability
Who You Are
- Motivated, dependable, and ready to learn by doing
- Enjoy working with people and delivering great service
- Like physical, hands‑on work in a fast‑paced environment
- Curious about how businesses run and grow
- Looking for long‑term opportunity - not just a short‑term job
Why This Role Is Different
At Graham, your apprenticeship isn’t just a learning opportunity - it’s a launchpad. Many of our managers and regional leaders started out on the counter or in the warehouse, just like you. Because each site is run with autonomy, you’ll gain real commercial experience early - with the chance to influence how your site performs, grows, and succeeds.
Apprentice Trade Counter Sales Advisor in Manchester employer: Plumbase
Graham is an exceptional employer that offers a unique apprenticeship experience at the heart of the trade industry in Manchester. With a strong focus on employee growth, you will receive structured training and hands-on experience, paving the way for a rewarding career where your contributions directly impact the success of your site. Enjoy a supportive work culture that values autonomy and profit sharing, making it more than just a job, but a genuine opportunity to build a long-term career in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Trade Counter Sales Advisor in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Research Graham and understand their values and how they operate. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving trade and retail customers, think about how you would handle different scenarios. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Don’t just sit back and wait for opportunities to come to you. Network with people in the industry, attend local events, or even pop into the Graham site to introduce yourself. Building connections can open doors you didn’t even know existed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about landing this apprenticeship. Let’s get you started on your career journey!
We think you need these skills to ace Apprentice Trade Counter Sales Advisor in Manchester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the trade industry shine through. We want to see that you're excited about the opportunity to learn and grow with us at Graham!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific aspects of the job description that resonate with you, so we know you’ve done your homework.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Apprentice Trade Counter Sales Advisor position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting apprenticeship opportunity.
How to prepare for a job interview at Plumbase
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry. Understand the basics of the products you'll be dealing with and the services offered by Graham. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Your People Skills
As an Apprentice Trade Counter Sales Advisor, you'll be interacting with customers daily. Prepare examples of how you've provided great service or resolved issues in the past. Highlighting your ability to connect with people will set you apart.
✨Demonstrate Your Motivation
Graham is looking for motivated individuals ready to learn. Be prepared to discuss why you want this apprenticeship and how it fits into your long-term career goals. Show them that you're not just looking for a job, but a stepping stone to something bigger.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, opportunities for advancement, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
