At a Glance
- Tasks: Assist customers with product selections and provide expert advice on plumbing supplies.
- Company: Join Plumbase, a leading independent plumbing supplier in the UK.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Dynamic team environment with a focus on building relationships.
- Why this job: Make a difference by helping customers find the right plumbing solutions.
- Qualifications: Strong customer service skills and a willingness to learn about plumbing.
The predicted salary is between 24000 - 36000 £ per year.
Plumbase Cleveleys, England, United Kingdom joins UK Plumbing Supplies, one of the UK's largest independent plumbing suppliers, catering to both trade customers and the general public. Known for its commitment to offering quality products and exceptional service, Plumbase provides comprehensive solutions for plumbing needs. The company prides itself on supporting customers with expert advice and friendly service.
This is a full-time, on-site role for a Trade Counter Sales Advisor based in Cleveleys. The role includes:
- Assisting customers with product selections
- Providing advice
- Ensuring an excellent level of customer service
- Supporting sales goals
- Maintaining stock levels
- Ensuring the trade counter is well-organized
- Identifying opportunities for upselling
- Helping to expand the customer base by building strong relationships with clients
Qualifications:
- Strong Customer Service and Communication skills, with the ability to understand and respond to customer needs in a courteous and professional manner
- Proficiency in Sales and upselling techniques to meet sales targets and support business growth
- Effective Interpersonal skills for building relationships with customers and team members
- Ability to support and provide Training to customers on product usage and best practices
- Basic knowledge of plumbing supplies or a willingness to learn is beneficial
- Ability to work collaboratively in a fast-paced environment and manage multiple tasks
Trade Counter Sales Advisor in Cleveleys employer: Plumbase
Plumbase Cleveleys is an outstanding employer, offering a vibrant work culture that prioritises customer service and teamwork. Employees benefit from comprehensive training opportunities, fostering personal and professional growth while working in a supportive environment that values their contributions. Located in the heart of Cleveleys, this role provides a unique chance to engage with a diverse clientele, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Advisor in Cleveleys
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbase. Understand their products and services, and think about how you can contribute to their commitment to quality and customer service.
✨Tip Number 2
Practice your sales pitch! Since the role involves upselling and assisting customers, prepare some examples of how you've successfully sold products or provided excellent service in the past. This will show you're ready to hit the ground running.
✨Tip Number 3
Show off your communication skills! During the interview, be friendly and approachable. Remember, this role is all about building relationships with customers, so let your personality shine through.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a Trade Counter Sales Advisor.
We think you need these skills to ace Trade Counter Sales Advisor in Cleveleys
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Trade Counter Sales Advisor role. Mention your knowledge of plumbing supplies or your eagerness to learn – it’ll show us you’re genuinely interested.
Be Friendly and Professional:Remember, we value friendly service! Use a warm and approachable tone in your application. This will give us a taste of how you might interact with our customers at Plumbase.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Plumbase
✨Know Your Products
Before the interview, brush up on your knowledge of plumbing supplies. Familiarise yourself with common products and their uses, as well as any recent trends in the industry. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a difficult issue. This will highlight your ability to connect with clients and meet their needs.
✨Practice Upselling Techniques
Since upselling is a key part of the role, think of ways you can effectively suggest additional products to customers. Prepare a few scenarios where you successfully upsold items in previous jobs, and be ready to discuss how you can apply those techniques at Plumbase.
✨Build Rapport with the Interviewer
During the interview, focus on building a connection with your interviewer. Use active listening skills, maintain eye contact, and engage in friendly conversation. This will not only make you more memorable but also demonstrate your interpersonal skills, which are crucial for the Trade Counter Sales Advisor role.
