At a Glance
- Tasks: Serve customers, manage deliveries, and support sales in a dynamic trade environment.
- Company: Join Graham, a leading plumbing and heating merchant with over 310 sites across the UK.
- Benefits: Earn £8.40 per hour, rising to £9.20, plus profit share and long-term career opportunities.
- Other info: Your apprenticeship is a launchpad for future leadership roles within the company.
- Why this job: Kickstart your career with hands-on experience and real impact in a supportive team.
- Qualifications: Motivated, dependable, and eager to learn in a fast-paced environment.
The predicted salary is between 17472 - 19136 £ per year.
Salary: £8.40 per hour (rising to £9.20 after 6 months & Living Wage after 12 months)
Job Type: Full-time, Apprenticeship
Contract Type: Permanent
Looking for More Than Just a Job? Start Your Career at the Heart of the Trade Industry with Graham, part of the largest independent networks of plumbing and heating merchants in the UK with over 310 sites nationwide. Our business is built on a decentralised model, which means every team is trusted to run their site like it’s their own and gain the benefits of Profit Share by doing so.
What You’ll Do
- Serve trade and retail customers at the counter and by phone
- Help pick and pack orders accurately and efficiently
- Receive and manage deliveries
- Keep the warehouse organised and safe
- Learn product knowledge and technical basics
- Support sales, logistics, and customer service as part of the wider site team
What You’ll Learn
- Sales and customer service in a trade environment
- Stock control, warehousing, and logistics
- Product knowledge across plumbing and heating
- Commercial thinking, teamwork, and operations
- Environmental awareness, legislation, and sustainability
Who You Are
- Motivated, dependable, and ready to learn by doing
- Enjoy working with people and delivering great service
- Like physical, hands‑on work in a fast‑paced environment
- Curious about how businesses run and grow
- Looking for long‑term opportunity – not just a short‑term job
Why This Role Is Different
At Graham your apprenticeship isn’t just a learning opportunity – it’s a launchpad. Many of our managers and regional leaders started out on the counter or in the warehouse, just like you. Because each site is run with autonomy, you’ll gain real commercial experience early – with the chance to influence how your site performs, grows, and succeeds.
Apprentice Sales Advisor in Birkenhead employer: Plumbase
Graham is an exceptional employer that offers a unique apprenticeship experience at the heart of the trade industry. With a strong focus on employee growth, you will benefit from structured training and hands-on coaching, allowing you to develop valuable skills while working in a supportive and dynamic environment. The decentralised model empowers you to take ownership of your site, fostering a culture of trust and collaboration, making it an ideal place for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Advisor in Birkenhead
✨Tip Number 1
Get to know the company! Research Graham and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you want to be an Apprentice Sales Advisor and what you can bring to the table. A confident, clear pitch can make a huge difference in standing out from the crowd.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to plumbing and heating. Building relationships can give you insider info and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this apprenticeship.
We think you need these skills to ace Apprentice Sales Advisor in Birkenhead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a genuine interest in the role can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Apprentice Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Plumbase
✨Know Your Stuff
Familiarise yourself with the plumbing and heating industry. Understand the basics of the products you'll be dealing with and be ready to discuss them. This shows your enthusiasm and willingness to learn, which is key for an Apprentice Sales Advisor.
✨Show Your People Skills
Since this role involves serving customers both at the counter and over the phone, practice your communication skills. Think about examples from your past experiences where you’ve provided great service or resolved issues. This will help you demonstrate that you’re a people person who thrives in a fast-paced environment.
✨Be Ready to Learn
Graham values motivation and a readiness to learn. Be prepared to talk about how you approach learning new things and adapting to different situations. Share any relevant experiences where you’ve picked up new skills quickly or tackled challenges head-on.
✨Ask Smart Questions
Prepare some thoughtful questions about the apprenticeship and the company culture. This not only shows your interest but also helps you gauge if this is the right fit for you. Ask about the training process, opportunities for growth, or how success is measured in the role.
