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- Tasks: Serve customers, manage trade accounts, and support business growth at the counter.
- Company: Join UK Plumbing Supplies, a leading independent plumbing and heating merchant.
- Benefits: Competitive salary, profit share, full training, and real autonomy in your role.
- Why this job: Be the face of our business and build strong relationships with local tradespeople.
- Qualifications: Customer-facing experience in plumbing, DIY, or retail; confident communication skills.
- Other info: Dynamic environment with opportunities for growth and initiative recognition.
The predicted salary is between 30000 - 40000 £ per year.
At UK Plumbing Supplies, we operate one of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one-size-fits-all script.
We’re looking for a Trade Counter Sales Advisor to join our site at [Insert Brand Name & Location] and be the face of our business to local tradespeople, contractors, and walk-in customers. You’ll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site’s success.
Key Responsibilities:- Serving trade and cash customers on the counter
- Providing advice, building quotes, and managing trade accounts
- Offering technical product knowledge and solutions
- Keeping the shop floor and stock areas organised and well supplied
- Taking initiative in stock selection, displays, and pricing
- Creating strong relationships with regular customers
- Supporting business development efforts by identifying and re-engaging lower-spend accounts
- Strong customer-facing background in a plumbing & heating, DIY, or builders' merchant environment
- Customer-first attitude and confident communication
- Ability to manage pricing, product ordering, and local decision-making
- Comfortable working in a fast-paced, hands-on retail space
- A team player who takes pride in good service and tidy space
- Competitive salary + profit share scheme
- Full training on products and systems
- Real autonomy in how you run the counter and interact with customers
- The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click 'Apply Now' to join one of the UK’s most trusted names in plumbing & heating sales.
Trade Counter Sales Manager in Thornton employer: Plumbase Cleveleys
Contact Detail:
Plumbase Cleveleys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Manager in Thornton
✨Tip Number 1
Get to know the company inside out! Research UK Plumbing Supplies, their values, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can engage with tradespeople and customers. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Show off your technical product knowledge! Brush up on plumbing and heating products so you can confidently discuss solutions with customers. This will not only impress your interviewers but also help you stand out as a knowledgeable candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at UK Plumbing Supplies.
We think you need these skills to ace Trade Counter Sales Manager in Thornton
Some tips for your application 🫡
Show Your Customer-Facing Skills: Make sure to highlight your experience in customer service, especially in plumbing or heating environments. We want to see how you’ve built relationships and provided solutions to customers in the past.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Trade Counter Sales Manager role. Mention specific skills and experiences that align with the job description, like managing trade accounts or providing technical product knowledge.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for the industry and why you’re excited about the opportunity to work with us at UK Plumbing Supplies.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with one of the UK’s most trusted names in plumbing and heating sales!
How to prepare for a job interview at Plumbase Cleveleys
✨Know Your Products
Familiarise yourself with the plumbing and heating products that UK Plumbing Supplies offers. Being able to discuss specific items, their uses, and benefits will show your technical knowledge and confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you built strong relationships with customers or resolved issues effectively, as this is crucial for a Trade Counter Sales Manager.
✨Demonstrate Initiative
Think of instances where you took the initiative in previous roles, whether it was improving stock displays or suggesting new product lines. This aligns with the autonomy and ownership that UK Plumbing Supplies values in their team members.
✨Engage with the Local Market
Research the local market and understand the needs of tradespeople and contractors in the area. Be ready to discuss how you would engage with lower-spend accounts and contribute to business development efforts, showcasing your proactive approach.