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- Tasks: Serve customers, provide advice, and manage trade accounts at our busy counter.
- Company: Join UK Plumbing Supplies, a leading independent plumbing and heating merchant.
- Benefits: Competitive salary, profit share, full training, and real autonomy in your role.
- Why this job: Be the face of our business and build strong relationships with local tradespeople.
- Qualifications: Customer-facing experience in plumbing, DIY, or builders' merchant environments.
- Other info: Opportunity for growth in a supportive, fast-paced retail environment.
The predicted salary is between 25000 - 30000 £ per year.
Job Type: Full-time, Permanent
Location: Plumbase Cleveleys
About Us
At UK Plumbing Supplies, we operate one of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one-size-fits-all script.
Job Overview
We’re looking for a Trade Counter Sales Advisor to join our site at Plumbase Cleveleys and be the face of our business to local tradespeople, contractors, and walk-in customers. You’ll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site’s success.
Key Responsibilities
- Serving trade and cash customers on the counter
- Providing advice, building quotes, and managing trade accounts
- Offering technical product knowledge and solutions
- Keeping the shop floor and stock areas organised and well supplied
- Taking initiative in stock selection, displays, and pricing
- Creating strong relationships with regular customers
- Supporting business development efforts by identifying and re-engaging lower-spend accounts
What We’re Looking For
- Strong customer-facing background in a plumbing & heating, DIY, or builders' merchant environment
- Customer-first attitude and confident communication
- Ability to manage pricing, product ordering, and local decision-making
- Comfortable working in a fast-paced, hands-on retail space
- A team player who takes pride in good service and a tidy space
What You’ll Get
- Competitive salary + profit share scheme
- Full training on products and systems
- Real autonomy in how you run the counter and interact with customers
- The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click 'Apply Now' to join one of the UK’s most trusted names in plumbing & heating sales.
Trade Counter Sales Advisor in Thornton-Cleveleys employer: Plumbase Cleveleys
Contact Detail:
Plumbase Cleveleys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Thornton-Cleveleys
✨Tip Number 1
Get to know the company inside out! Research UK Plumbing Supplies and Plumbase Cleveleys. Understand their values, products, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can create a welcoming atmosphere for tradespeople and customers. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the plumbing and heating industry on LinkedIn or local events. Building relationships can lead to valuable insights and even job opportunities. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your relevant experience and how you can contribute to the team at Plumbase Cleveleys. We want to see your personality shine!
We think you need these skills to ace Trade Counter Sales Advisor in Thornton-Cleveleys
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trade Counter Sales Advisor role. Highlight your customer-facing experience and any relevant knowledge in plumbing and heating. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Plumbase Cleveleys
✨Know Your Products
Familiarise yourself with the plumbing and heating products that UK Plumbing Supplies offers. Being able to discuss specific items, their uses, and benefits will show your technical knowledge and confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you built relationships with customers or resolved issues effectively, as this is crucial for a Trade Counter Sales Advisor.
✨Demonstrate Initiative
Think of instances where you took the initiative in previous roles, whether it was improving stock displays or suggesting new ideas. This aligns with the company’s value of autonomy and will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how they support business development or how they encourage team collaboration. This shows your genuine interest in the position and the company.