As a Branch Supervisor based in Havant, you'll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
- Supervising and supporting colleagues, providing guidance, training, and performance feedback to achieve targets and goals
- Serving customers on the trade counter, offering advice and product knowledge
- Developing the customer base, improving retention, satisfaction, product mix, and range
- Identifying and recommending ways to improve profits
- Building rapport with suppliers
- General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers, and radiators)
- Ensuring compliance with policies and procedures
Previous industry or merchant experience is preferable - Prior experience as a Supervisor within a Face-to-Face sales environment is essential
- Willingness to step up to run the branch in the Branch Managers absence
- Someone who is comfortable making outbound sales calls to customers to gain new business
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
Competitive Salary + Bonus + Excellent Benefits - Branch Supervisor - Havant, Hampshire (PO9 2NL) - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts., This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
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Branch Supervisor in Havant employer: PLUMB CENTRE
Plumb Centre in Leicester is an excellent employer, offering a dynamic work environment where customer service and teamwork are at the forefront. With a strong focus on employee development, you will have access to career growth opportunities within the Wolseley Group, alongside competitive benefits that enhance your work-life balance. Join us to be part of a supportive culture that values your contributions and fosters professional advancement.
