Compliance Officer

We are looking for a proactive, highly motivated and ambitious individual who will serve as a Regulatory Compliance Officer and expand our Compliance team. You will assist in the enhancement of compliance culture and support our team's mission to act as a liaison between the company and regulatory bodies. In particular, we are seeking someone with proven experience in the oversight of ISAs and/or investment products in the UK, including familiarity with applicable FCA rules and ISA Regulations. Experience in compliance monitoring will be considered a strong advantage.

What You’ll Be Doing

• Develop and assist in the implementation of compliance policies and procedures by drafting and/or updating them to ensure adherence to all applicable regulations.
• Conduct checks, risk assessments and assist in the production of compliance reports, in accordance with our Compliance Monitoring Programme.
• Execute checks in connection with Consumer Duty and support the build‑out of the firm’s Consumer Duty framework.
• Provide oversight of ISA and/or investment product operations to ensure adherence to UK regulatory requirements, including FCA rules and HMRC ISA Regulations.
• Review marketing, advertising and press material to ensure they comply with regulatory requirements.
• Design and monitor the implementation of the annual compliance plan, and respond to internal ad‑hoc compliance requests.
• Investigate, from a compliance and financial crime perspective, any SARs escalations, complaints, incidents, breach of data laws, fraud‑related requests and other compliance or financial crime‑related requests.
• Prepare compliance reports addressed to the regulators to support the Compliance Team in their liaison role.
• Compile and prepare compliance and financial crime regulatory filings and respond to partner requests.
• Prepare compliance training for the company’s employees.
• Maintain the Compliance Team’s files, cases and issues, achieve deadlines and document required actions.
• Share knowledge and experience with peers through team meetings, presentations and collaboration sessions.
• Work cooperatively with other teams such as the Products Team, Customer Service, Fraud Team, Finance Team, Data Team, Risk Management Team, Partnerships Team and Marketing Team.
• Monitor regulatory changes, amendments, trends or any other developments that may impact our operations and update internal records accordingly.

What We’re Looking For

• Bachelor’s degree in law, economics, business, or a related field.
• An MBA or Master’s in Law/European Banking/Payments Regulation, Risk Management or related fields will be considered a strong plus.
• At least 2‑3 years of experience in a compliance‑related role within the financial services industry (Payments, Banking, Investment Services).
• Demonstrable experience in the oversight of ISAs and/or investment products in the UK, with a strong understanding of relevant FCA rules and HMRC ISA Regulations.
• Knowledge of FCA and EU compliance and AML/TF regulation, including GDPR and investment services regulation.
• Experience in compliance monitoring, including designing and delivering against a compliance monitoring plan, will be considered a strong advantage.
• Excellent written and verbal communication skills in English.
• Strong analytical skills and attention to detail.
• Ability to work both independently and in a team environment, to complete assigned tasks.
• Ability to prioritise multiple tasks and bring tasks to completion within established timeframes.
• Professional certification in compliance (such as ICA or CISI) will be considered an advantage.

Plum’s Perks

• Own part of the company you’re helping grow through stock options.
• Private health insurance.
• Annual training budget.
• Plum Premium for free.
• Competitive referral scheme.
• Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus.
• Team breakfasts and team lunches.
• 25 days holiday + bank holidays.
• 45 work‑from‑anywhere days to give you flexibility to work your way.
• 2 weeks sabbatical after 4 years to take the break you deserve.
• Enhanced parental leave.
• 1 paid volunteering day annually.
• Annual team trip to a surprise destination!
• A fun, inclusive company culture (think 🦄🌈💯).

Equal Opportunity Statement

Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non‑disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

If you think this sounds like you, don’t hesitate to get in touch!