At a Glance
- Tasks: Manage customer accounts and process credit card payments with precision.
- Company: Join a dynamic company that exports internationally and values teamwork.
- Benefits: Competitive salary, excellent benefits, and immediate start available.
- Other info: Supportive team culture focused on customer service and diversity.
- Why this job: Experience a fast-paced environment where no two days are the same.
- Qualifications: Previous Credit Control experience and strong communication skills required.
The predicted salary is between 28000 - 28000 € per year.
Shirley, Solihull (parking available)
Salary: £28,000 + excellent benefits package
Hours: 8.30-4.45 Mon-Fri (45 mins lunch)
Are you a confident Credit Controller who thrives in a fast-paced environment? We're looking for someone with energy, accuracy, and drive to join our client's busy finance team. In this role, you'll have full ownership of your own ledger and play a key part in managing customer accounts. A large element of the position will be taking credit card payments, so attention to detail and great customer service skills are essential. This is a busy role; you'll go home wondering where the day has gone!
Key Responsibilities:- Managing your own ledger of customer accounts
- Handling and processing credit card payments
- Allocating payments
- Chasing outstanding payments in a professional and proactive manner
- Resolving queries quickly and efficiently
- Building strong working relationships with customers and colleagues
- Previous Credit Control experience
- Confident communicator, both on the phone and via email
- A good general knowledge of Excel
- Highly organised with a strong eye for detail
- Enjoys working at pace in a busy environment
- Flexible and adaptable, with a positive attitude
- Immediate start available
- A fabulous company that exports internationally
- Join a supportive, friendly team where no two days are the same
The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Credit Controller in West Bromwich employer: Plum Personnel
Join a dynamic and supportive team at our Shirley, Solihull location, where your role as a Credit Controller will be both challenging and rewarding. With a competitive salary of £28,000 and an excellent benefits package, we prioritise employee growth and foster a culture of collaboration and customer service excellence. Enjoy the convenience of on-site parking and the opportunity to make a real impact in a fast-paced environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in West Bromwich
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer accounts and payments, being a confident communicator is key. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed your own ledger or handled multiple tasks at once. This will demonstrate that you can thrive in a busy environment like theirs.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous Credit Control experience and showcases your attention to detail. We want to see how your skills match the job description, so don’t be shy about emphasising your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share your passion for customer service and how you thrive in fast-paced environments – we love that energy!
Show Off Your Excel Skills:Since a good general knowledge of Excel is key for this role, make sure to mention any specific Excel skills you have. Whether it's formulas, pivot tables, or data analysis, let us know how you can use these tools to manage your ledger effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to see your application come through!
How to prepare for a job interview at Plum Personnel
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss your experience managing ledgers. Be prepared to share specific examples of how you've handled outstanding payments or resolved customer queries in the past.
✨Showcase Your Communication Skills
Since this role requires confident communication, practice articulating your thoughts clearly. Think about how you would explain complex issues simply, both over the phone and via email, as this will demonstrate your ability to build strong relationships.
✨Excel at Excel
Make sure you're comfortable with Excel, as it's a key part of the job. Familiarise yourself with functions like VLOOKUP and pivot tables, and be ready to discuss how you've used these tools in previous roles to manage data effectively.
✨Embrace the Fast Pace
This role is all about thriving in a busy environment. Prepare to discuss how you manage your time and stay organised when juggling multiple tasks. Share examples of how you've maintained accuracy under pressure, as this will show you're the right fit for their dynamic team.
