At a Glance
- Tasks: Manage a ledger of 1000 accounts and collect outstanding debts through calls and emails.
- Company: Join a dynamic team in Weybridge with a focus on financial excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Enjoy a supportive work environment with potential for career advancement.
- Why this job: Make a real difference by helping customers and ensuring smooth financial operations.
- Qualifications: Strong attention to detail, problem-solving skills, and numerical proficiency required.
The predicted salary is between 31000 - 31000 £ per year.
Our client is looking for a Credit Controller to join their team. The successful candidate will be responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter.
Main Responsibilities:
- Resolving outstanding account queries with customers directly
- Chasing customers' debt via phone, following up with email, sending LBA’s where required
- Reconciling accounts via customer requests
- Sending dunning letters, statements, and copy invoices to customers
- Handling post incoming and franking post out
- Uploading invoices to customer portals
- Producing consolidated invoices on an ad hoc basis
- Providing credit checks for new and existing customers for Manager approval
- Releasing orders on hold in Oracle and Service Now daily and monitoring
- Resolving unallocated payments that they are consistently managed and identified
- Processing refunds
- Preparing legal paperwork if required
- Updating out of date Direct Debit mandates in Oracle
- Covering customers for colleagues when out of office
Skills and Experience:
- High attention to detail is a must
- Good problem solver
- Numerically minded
- Organized, good timekeeper
Credit Controller in Surrey employer: Plum Personnel
Our company is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Located in Weybridge, we provide our employees with opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a dynamic team where your skills as a Credit Controller will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions related to credit control. Think about how you’d handle specific scenarios, like resolving outstanding account queries or managing customer relationships.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of how you've successfully chased debts or reconciled accounts in the past. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Credit Controller in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing accounts, resolving queries, and any relevant software skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Attention to Detail:Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Plum Personnel
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and balances all day. Brush up on your numerical skills and be ready to discuss how you've managed similar tasks in the past. Highlight any experience you have with reconciling accounts or handling debtor queries.
✨Show Off Your Communication Skills
You'll need to chase debts via phone and email, so practice articulating your thoughts clearly. Prepare examples of how you've resolved customer queries or handled difficult conversations. This will show that you're not just good with numbers but also great at building relationships.
✨Be Organised and Detail-Oriented
With a ledger of around 1000 accounts, organisation is key. Bring examples of how you've managed multiple tasks efficiently in previous roles. Mention any tools or systems you've used to keep track of accounts and ensure nothing slips through the cracks.
✨Prepare for Problem Solving
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to resolve outstanding account issues or unallocated payments. Be ready to explain your thought process and how you arrived at a solution, as this will demonstrate your analytical skills.
