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- Tasks: Manage customer orders and handle queries via phone, email, and web.
- Company: Join a forward-thinking international company with a friendly team.
- Benefits: Competitive pay, potential for permanent role, and a supportive work environment.
- Why this job: Great opportunity to develop professionally in a respected organisation.
- Qualifications: Experience in order processing and excellent communication skills required.
- Other info: Immediate start available; commitment to diversity and customer service.
Sales Administrator Solihull (outskirts – driver is required) Hours: 38 per week (£15.00 per hour) We are currently recruiting for a Sales Administrator to join a well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking someone exceptional to join their sales team in a professional and friendly working environment. You\’ll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers and ensuring a smooth journey. You will be responsible for:- * The main sales inbox and being the first friendly voice for new enquiries * Qualifying leads, booking demos, and keeping deals moving * Managing diaries and ensuring smooth scheduling for our sales managers * Following up on demos, enquiries and brochure downloads to turn interest into opportunities * Working closely with support teams to organise quotes and onboarding details We are looking for:- * Confident communication across email, phone and social platforms * IT-savvy and highly organised with strong attention to detail * Ability to work on numerous accounts at one time * Someone who is proactive and commercially aware If you feel this position is of interest, please apply immediately. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly
Sales Administrator employer: Plum Personnel
Contact Detail:
Plum Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your order processing skills. Since attention to detail is crucial, practice entering data accurately and efficiently. You might even want to simulate processing orders to get comfortable with the workflow.
✨Tip Number 3
Prepare for potential scenarios you might face in customer service. Think about how you would handle difficult customers or resolve issues with orders, as this will showcase your problem-solving abilities during interviews.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order processing and customer service. Use specific examples that demonstrate your attention to detail and communication skills, as these are crucial for the Sales Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your 'can-do' attitude and commitment to excellent customer service. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, attention to detail, and effective communication. These are key attributes that the company is looking for in a candidate.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting your application through a particular platform or including certain documents. Attention to detail here can set you apart from other candidates.
How to prepare for a job interview at Plum Personnel
✨Showcase Your Attention to Detail
As the role requires strong attention to detail, be prepared to discuss specific examples from your previous experience where you successfully managed customer orders or resolved discrepancies. Highlighting your meticulous nature will resonate well with the interviewers.
✨Demonstrate Excellent Communication Skills
Since you'll be the main point of contact for customers, practice articulating your thoughts clearly and confidently. During the interview, focus on how you've effectively communicated with customers in the past, whether through phone, email, or face-to-face interactions.
✨Emphasise Your 'Can-Do' Attitude
The company values a positive and proactive approach. Be ready to share instances where you went above and beyond to assist customers or solve problems. This will showcase your commitment to excellent service and align with their expectations.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or processing an order with missing information. Practising these scenarios beforehand will help you respond confidently and demonstrate your problem-solving skills.
