Plum Personnel Ltd is seeking a proactive Account Manager near Solihull, West Midlands. This on-site role is ideal for someone who enjoys solving problems, helping customers, and getting stuck in as part of a friendly IT support team.
You will train customers on software and hardware, troubleshoot issues via phone, email, and visits, explain technical concepts plainly, and coordinate installations with engineers while working closely with colleagues across the business. Own transport required.
IT Support Account Manager - Flexible Hours (Solihull) employer: Plum Personnel
Join a dynamic team in Solihull where your passion for helping others is truly valued. As a Customer Service Representative, you'll enjoy a supportive work culture that encourages personal growth and offers competitive benefits, including generous holiday allowances and convenient parking. This role not only allows you to make a meaningful impact on customer experiences but also provides opportunities for professional development in a relaxed office environment.