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- Tasks: Coordinate shipments and ensure timely delivery of products globally.
- Company: Join a global supplier that values its people and offers growth.
- Benefits: Competitive pay, supportive team, and long-term career opportunities.
- Why this job: Kickstart your career in logistics with a friendly and dynamic team.
- Qualifications: Organised, detail-oriented, and passionate about customer service.
- Other info: Fast-paced environment with opportunities for personal and professional development.
Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £12.60 per hour / £24,570 per annum 37.5 hours per week (rotating shifts between 07:00 – 18:00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client — a worldwide supplier of goods — is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you’ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: * Assessing daily shipments and prioritising orders for dispatch * Creating shipment manifests and labels using electronic systems * Liaising with transport providers to secure competitive rates and arrange bookings * Communicating with internal sales, scheduling, and warehouse teams * Ensuring accuracy and efficiency across all shipping documentation We’re looking for someone who: * Thrives in a busy environment and can multitask effectively * Has excellent attention to detail and strong IT skills * Is passionate about delivering outstanding customer service and administration * Ideally has some experience in logistics, shipping, or supply chain (not essential) * Wants to grow within a supportive, long-term team If you’re available to start immediately and willing to undertake a temporary position we want to hear from you, apply today! The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly
Customer Service employer: Plum Personnel
Contact Detail:
Plum Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service or logistics field. A personal recommendation can make all the difference when you're trying to land that perfect role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success in customer service.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service scenarios. Think about how you would handle difficult customers or tight deadlines, as these are key in a busy environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re enthusiastic about the opportunity. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service role. Highlight any relevant experience in logistics or customer service, and don’t forget to showcase your attention to detail and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering outstanding customer service and how you thrive in busy environments. Keep it friendly and professional.
Showcase Your Skills: In your application, be sure to mention specific skills that match the job description, like multitasking and communication. We want to see how you can contribute to our fast-paced team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Plum Personnel
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products they supply. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Customer Service Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or prioritised orders in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Highlight Attention to Detail
In this role, accuracy is crucial. Bring up instances where your attention to detail made a difference, whether it was in shipping documentation or customer interactions. This will reassure them that you can maintain high standards in your work.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and eagerness to grow within the company.
