At a Glance
- Tasks: Manage customer accounts and handle credit card payments with precision.
- Company: Join a dynamic company that exports internationally and values teamwork.
- Benefits: Competitive salary, excellent benefits, and supportive work environment.
- Other info: Immediate start available; enjoy a flexible and friendly workplace.
- Why this job: Be part of a fast-paced finance team where every day is unique.
- Qualifications: Previous credit control experience and strong communication skills required.
The predicted salary is between 28000 - 28000 € per year.
Shirley, Solihull (parking available)
Salary: £28,000 + excellent Benefits package
Hours: 8.30-4.45 Mon-Fri (45 mins lunch)
Are you a confident Credit Controller who thrives in a fast-paced environment? We’re looking for someone with energy, accuracy, and drive to join our client’s busy finance team. In this role, you’ll have full ownership of your own ledger and play a key part in managing customer accounts. A large element of the position will be taking credit card payments, so attention to detail and great customer service skills are essential. This is a busy role; you’ll go home wondering where the day has gone!
Key Responsibilities:- Managing your own ledger of customer accounts
- Handling and processing credit card payments
- Allocating payments
- Chasing outstanding payments in a professional and proactive manner
- Resolving queries quickly and efficiently
- Building strong working relationships with customers and colleagues
- Previous Credit Control experience
- Confident communicator, both on the phone and via email
- A good general knowledge of Excel
- Highly organised with a strong eye for detail
- Enjoys working at pace in a busy environment
- Flexible and adaptable, with a positive attitude
- Immediate start available
- A fabulous company that exports internationally
- Join a supportive, friendly team where no two days are the same
The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Credit Controller employer: Plum Personnel
Join a dynamic and supportive team at our Solihull location, where your role as a Credit Controller will be both challenging and rewarding. With a strong focus on employee growth and a commitment to customer service excellence, we offer a fantastic benefits package and a vibrant work culture that values diversity and teamwork. Experience the satisfaction of managing your own ledger while enjoying the perks of a friendly environment and convenient parking.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer accounts and payments, being a confident communicator is key. Try role-playing with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed your own ledger or handled multiple tasks at once. This will demonstrate your ability to thrive in a busy environment, just like the one they’re offering.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous Credit Control experience and showcases your attention to detail. We want to see how your skills align with the role, so don’t be shy about mentioning your successes in managing customer accounts!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our busy finance team and how your proactive approach will benefit our customers.
Show Off Your Communication Skills:As a Credit Controller, you'll need to communicate effectively both on the phone and via email. Make sure your application reflects your confident communication style. We love seeing candidates who can convey their thoughts clearly and professionally!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our fabulous team!
How to prepare for a job interview at Plum Personnel
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss your experience with managing ledgers. Be prepared to share specific examples of how you've handled outstanding payments or resolved customer queries in the past.
✨Showcase Your Communication Skills
Since this role requires confident communication, practice articulating your thoughts clearly. Think about how you can demonstrate your ability to build strong relationships with customers and colleagues during the interview.
✨Excel at Excel
Make sure you're comfortable discussing your Excel skills. You might be asked about how you use Excel for tracking payments or managing data, so be ready to give examples of functions or formulas you’ve used in previous roles.
✨Embrace the Fast-Paced Environment
This job is all about keeping up with a busy workload. Prepare to talk about how you manage your time and stay organised when things get hectic. Share strategies that help you maintain accuracy while working quickly.
