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For Companies At a Glance
- Tasks: Engage with clients, evaluate software use, and provide tailored support to maximise their success.
- Company: Join a leading software provider that values relationships and customer satisfaction.
- Benefits: Enjoy autonomy, flexibility, ongoing training, and a competitive salary with benefits.
- Why this job: Make a real impact by helping clients unlock software potential and build lasting relationships.
- Qualifications: Confident communicator with client-facing experience and own transport required.
- Other info: Work in a dynamic environment where no two days are the same.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Solihull - UK-wide travel
Salary: circa £26,000 + Benefits and fuel allowance
Are you a confident communicator who loves building relationships and helping people get the best from their tools? Do you thrive on meeting clients face-to-face and making a real impact in how they use software to drive success? We’re working with a leading software provider who is looking for a Field-based Account Manager to join their growing team. In this role, you won’t just be managing accounts — you’ll be maximising potential.
What you’ll be doing:
- Visiting clients on-site to evaluate their current use of the software
- Identifying opportunities to help them unlock new features, improve workflows, and maximise their ROI
- Providing tailored guidance, training, and support to ensure they’re getting the best value, upselling any additional services as appropriate
- Building strong, long-term relationships with key stakeholders
- Acting as the bridge between client and internal teams, ensuring excellent service and customer satisfaction
What we’re looking for:
- A personable, engaging communicator – you’ll be face-to-face with clients and need to make a great impression
- Someone who’s confident analysing usage data and translating it into practical advice
- Previous experience in a client-facing account management or customer success role
- Own transport is required
Why join?
- Autonomy and flexibility – no two days will be the same
- A company that truly values relationships over transactions
- Ongoing training and development opportunities
If you’re ready to take your account management career on the road and work with a company that values your people skills as much as your professional ones — we want to hear from you!
Account Manager employer: Plum Personnel
Contact Detail:
Plum Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the software industry, especially those who work in account management. Attend industry events or webinars to meet potential colleagues and clients, which can help you gain insights into the role and make valuable connections.
✨Tip Number 2
Familiarise yourself with the software products that the company offers. Understanding their features and benefits will allow you to speak confidently about how they can help clients maximise their ROI during interviews.
✨Tip Number 3
Prepare for role-play scenarios where you might need to demonstrate your communication skills. Practising how to engage with clients and provide tailored advice can showcase your ability to build relationships effectively.
✨Tip Number 4
Research the company’s values and culture. Being able to articulate how your personal values align with theirs during discussions can set you apart as a candidate who truly fits within their team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or customer success roles. Emphasise your communication skills and any experience you have with software tools, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building relationships and helping clients succeed. Mention specific examples of how you've maximised client potential in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as data analysis, client relationship management, and training capabilities. These are key to demonstrating your fit for the Account Manager position.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This can help keep you on their radar and show your enthusiasm.
How to prepare for a job interview at Plum Personnel
✨Showcase Your Communication Skills
As an Account Manager, you'll be interacting with clients regularly. Make sure to demonstrate your confident communication style during the interview. Practice articulating your thoughts clearly and engagingly, as this will reflect your ability to build relationships.
✨Prepare for Client Scenarios
Think of specific examples from your past experience where you've successfully managed client accounts or improved customer satisfaction. Be ready to discuss how you identified opportunities for clients and provided tailored solutions, as this will highlight your relevant skills.
✨Understand the Software
Familiarise yourself with the software the company provides. Being able to discuss its features and potential benefits will show your enthusiasm for the role and your readiness to help clients maximise their use of the product.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to account management and client relationships. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values regarding customer service and relationship-building.
