Account Manager
Near Solihull, West Midlands (On-site)
£30,000 - £35,000
Hours: 38-40 per week (flexi hours)
We are currently looking for a proactive, people-focused Account Manager to join a friendly, fast-growing team working within the IT Support team.
If you enjoy solving problems, helping customers, and getting stuck in — you’ll fit right in.
Due to the location of the role you must have your own transport.
What You’ll Do
- Support and train customers on our software and hardware systems
- Troubleshoot issues via phone, email, visits and regular check-ins
- Explain technical concepts in a simple, user-friendly way
- Coordinate hardware installations with our engineers
- Work closely with teams across the business
What We’re Looking For
- Great communication and people skills
- Customer service experience (phone and/or face-to-face)
- Strong IT basics (Windows 10/11, Excel, general IT literacy)
- Organised, proactive, and a natural problem solver
- Someone who takes initiative and enjoys learning
Our client is a forward-thinking family owned business and you will play a key role in the team, being the main point of contact for their valued customers.
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Account Manager employer: Plum Personnel Ltd
Join our dynamic team at Blythe Valley Business Park, where we prioritise a supportive work culture and offer flexible working hours to suit your lifestyle. As a Personal Assistant in our new Wealth Management practice, you'll benefit from competitive salary packages, free onsite parking, and opportunities for professional growth in the thriving financial services sector. We value initiative and communication skills, ensuring that every team member contributes to our commitment to exceptional client service and diversity in the workplace.
