At a Glance
- Tasks: Coordinate training, maintain procedures, and support quality assurance in Financial Crime Operations.
- Company: Join a dynamic team at Plum, a leader in financial services.
- Benefits: Enjoy stock options, private health insurance, flexible working, and generous holiday.
- Other info: Inclusive culture with opportunities for growth and exciting team trips.
- Why this job: Make a real impact in fighting financial crime while developing your skills.
- Qualifications: Experience in AML, KYC, or Compliance with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Role
We are seeking a highly organized and detail-oriented Fin Crime Training & Quality Specialist to support the continuous development of our Financial Crime Operations function.
This role will be responsible for maintaining operational procedures, coordinating and delivering training programs, ensuring knowledge resources remain up to date, and supporting quality assurance activities across the team.
The successful candidate will play a key role in driving operational excellence, improving analyst performance, and ensuring consistent application of AML, KYC, sanctions screening, transaction monitoring, and other financial crime controls.
- What you’ll be doing
- Training & Knowledge Management
- Coordinate onboarding training for new Fin Crime team members.
- Develop, maintain, and continuously improve training materials, guides, and learning resources.
- Deliver training sessions, workshops, and refresher training programs.
- Identify knowledge gaps and recommend targeted learning initiatives.
- Track training completion and maintain training records.
- Support implementation of new processes, products, systems, and regulatory requirements through effective training plans.
- Procedure & Documentation Management
- Own the Fin Crime procedures library and ensure all documentation remains accurate, current, and aligned with internal policies.
- Draft, review, and update operational procedures, work instructions, and process maps.
- Coordinate periodic reviews of procedures with Regulatory Compliance and Fin Crime Operations leads.
- Ensure changes to systems, products, controls, or regulations are appropriately reflected in operational documentation.
- Promote documentation standards and consistency across the team.
- Quality Assurance Support
- Support the execution of quality control reviews across Fin Crime processes.
- Track quality findings, trends, and recurring issues.
- Assist with root cause analysis and corrective action planning.
- Work with team leads to identify coaching opportunities based on QA results.
- Monitor implementation of remediation actions arising from QA reviews.
- Continuous Improvement
- Identify opportunities to improve operational efficiency, consistency, and analyst performance.
- Support process improvement initiatives and change management activities.
- Collect feedback from analysts and stakeholders to enhance training content and procedures.
- Assist in measuring the effectiveness of training and quality initiatives through defined metrics and KPIs.
- What we’re looking for
Essential
- Experience in AML, KYC, Financial Crime Operations, Compliance, or Quality Assurance.
- Strong written communication and documentation skills.
- Experience creating procedures, process documentation, or training materials.
- Excellent attention to detail and organizational skills.
- Ability to explain complex topics in a clear and structured manner.
- Strong stakeholder management and collaboration skills.
- Proficiency in Microsoft Office and documentation tools.
- Preferred
- Experience delivering training in a regulated financial services or fintech environment.
- Experience supporting QA/QC programs.
- Knowledge of AML, sanctions, fraud prevention, transaction monitoring, and customer due diligence processes.
- Professional certifications such as ICA, ACAMS, or equivalent.
- Plum Perks
- We’re all in this together! Own part of the company through stock options
- Private health insurance
- Annual training budget
- Plum Max subscription for yourself and Boost for 2 friends or family members
- Referral scheme: earn competitive rewards up to 4k
- Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
- Team breakfasts and team lunches
- 25 days holiday + bank holidays
- 45 work-from-anywhere days: giving you the flexibility to work your way
- 2 weeks & 6 weeks sabbatical after 4 years and 8 years respectively to take the break you deserve
- Enhanced parental leave
- Wedding allowance
- 1 paid volunteering day annually
• Annual team trip: to a surprise destination!
- A fun, inclusive company culture
- Plum is an Equal Opportunity Employer.
Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit and business need.
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FinCrime Training & Quality Specialist in London employer: Plum Fintech
Plum Fintech is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Westminster. With a strong focus on employee growth, the company offers mentorship opportunities for junior engineers and a comprehensive benefits package including stock options and private health insurance, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land FinCrime Training & Quality Specialist in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Plum Fintech. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace FinCrime Training & Quality Specialist in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Plum Fintech.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Plum Fintech's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Plum Fintech
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Plum Fintech.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Plum Fintech will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Plum Fintech employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
