Group Product Manager - Payments & FinCrime

The Role

We are hiring a Group Product Manager to lead our Payments and Financial Crime (FinCrime) product domains at Plum, focused on building the infrastructure that powers safe, seamless, and intelligent money movement for our customers. You will be responsible for building and scaling systems that ensure money moves effortlessly for customers, while proactively detecting and preventing financial crime in the background.

What you'll be doing

• Lead the strategy and execution for Plum’s Payments and FinCrime platforms, covering areas such as payment orchestration, fraud prevention, AML transaction monitoring, and safeguarding controls.
• Define and deliver large-scale, cross-functional initiatives that enable fast, reliable, and compliant money movement, while embedding intelligent financial crime detection across the customer journey.
• Design and scale highly reliable systems where payments are processed in real time and transactions are continuously evaluated for fraud and compliance risks, ensuring full traceability and auditability.
• Balance customer experience with risk controls, ensuring fraud and compliance measures are effective but minimally intrusive to Plum’s simple and automated user experience.
• Partner closely with engineering, data, risk, compliance, operations, and external partners to ensure product decisions align with regulatory expectations, internal controls, and business objectives.
• Leverage data, automation, and machine learning to continuously improve fraud detection, reduce false positives, and enhance the efficiency of financial crime operations.
• Build platform capabilities that enable internal teams and partners to integrate seamlessly with payments and FinCrime systems, supporting scalability as Plum grows.
• Lead, mentor, and scale a team of Product Managers, fostering strong product thinking, clear ownership, and high-quality execution.

What we're looking for

• Proven experience building and scaling payments and fraud/financial crime products in the UK and/or European markets, ideally within a fast-growing fintech environment.
• Strong understanding of payment ecosystems (e.g. authorisation flows, settlement, PSPs) and fraud prevention domains such as transaction monitoring, AML, and scam detection.
• Demonstrated people management experience, including hiring, coaching, and developing Product Managers, with a track record of building high-performing teams.
• A strong product leader with a bias for action and ownership mindset, able to balance long‑term platform strategy with high-quality execution in regulated environments.
• Excellent collaboration skills, with the ability to partner effectively with engineering, data, risk, compliance, and senior stakeholders across the business.
• Deep appreciation for regulatory and risk considerations (e.g. FCA expectations, safeguarding, PSD2/SCA), with the ability to translate these into scalable product solutions.
• A data‑driven mindset, using analytics, experimentation, and risk signals to inform decisions, optimise fraud detection, and improve customer outcomes.
• Experience balancing fraud prevention with customer experience, reducing friction while maintaining strong controls and minimising false positives.
• Comfort operating in fast‑paced, ambiguous environments, bringing clarity, structure, and momentum to teams.
• Experience with machine learning models, rules engines, or decisioning systems in fraud or risk contexts is a strong plus.

Plum's Perks

• Own part of the company through stock options
• Private health insurance
• Annual training budget
• Plum Premium Referral scheme: earn competitive rewards
• Flexible approach to remote working: we encourage at least 2 days a week in one of our offices in London, Athens or Cyprus
• Team breakfasts and team lunches
• 25 days holiday + bank holidays
• 45 work‑from‑anywhere days: giving you the flexibility to work your way
• 2 weeks sabbatical after 4 years to take the break you deserve
• Enhanced parental leave
• 1 paid volunteering day annually
• Annual team trip: to a surprise destination
• A fun, inclusive company culture

Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, non‑disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.