At a Glance
- Tasks: Coordinate training and maintain quality standards in Financial Crime Operations.
- Company: Join a fun, inclusive company with a strong focus on teamwork and development.
- Benefits: Enjoy stock options, private health insurance, and flexible remote working.
- Other info: Great career growth opportunities and a vibrant team culture.
- Why this job: Make a real impact in financial crime prevention while developing your skills.
- Qualifications: Experience in AML, KYC, or Compliance with strong communication skills.
The predicted salary is between 35000 - 42000 £ per year.
The Role
We are seeking a highly organized and detail-oriented Fin Crime Training & Quality Specialist to support the continuous development of our Financial Crime Operations function.
This role will be responsible for maintaining operational procedures, coordinating and delivering training programs, ensuring knowledge resources remain up to date, and supporting quality assurance activities across the team.
The successful candidate will play a key role in driving operational excellence, improving analyst performance, and ensuring consistent application of AML, KYC, sanctions screening, transaction monitoring, and other financial crime controls.
- What you’ll be doing
- Training & Knowledge Management
- Coordinate onboarding training for new Fin Crime team members.
- Develop, maintain, and continuously improve training materials, guides, and learning resources.
- Deliver training sessions, workshops, and refresher training programs.
- Identify knowledge gaps and recommend targeted learning initiatives.
- Track training completion and maintain training records.
- Support implementation of new processes, products, systems, and regulatory requirements through effective training plans.
- Procedure & Documentation Management
- Own the Fin Crime procedures library and ensure all documentation remains accurate, current, and aligned with internal policies.
- Draft, review, and update operational procedures, work instructions, and process maps.
- Coordinate periodic reviews of procedures with Regulatory Compliance and Fin Crime Operations leads.
- Ensure changes to systems, products, controls, or regulations are appropriately reflected in operational documentation.
- Promote documentation standards and consistency across the team.
- Quality Assurance Support
- Support the execution of quality control reviews across Fin Crime processes.
- Track quality findings, trends, and recurring issues.
- Assist with root cause analysis and corrective action planning.
- Work with team leads to identify coaching opportunities based on QA results.
- Monitor implementation of remediation actions arising from QA reviews.
- Continuous Improvement
- Identify opportunities to improve operational efficiency, consistency, and analyst performance.
- Support process improvement initiatives and change management activities.
- Collect feedback from analysts and stakeholders to enhance training content and procedures.
- Assist in measuring the effectiveness of training and quality initiatives through defined metrics and KPIs.
- What we’re looking for
Essential
- Experience in AML, KYC, Financial Crime Operations, Compliance, or Quality Assurance.
- Strong written communication and documentation skills.
- Experience creating procedures, process documentation, or training materials.
- Excellent attention to detail and organizational skills.
- Ability to explain complex topics in a clear and structured manner.
- Strong stakeholder management and collaboration skills.
- Proficiency in Microsoft Office and documentation tools.
- Preferred
- Experience delivering training in a regulated financial services or fintech environment.
- Experience supporting QA/QC programs.
- Knowledge of AML, sanctions, fraud prevention, transaction monitoring, and customer due diligence processes.
- Professional certifications such as ICA, ACAMS, or equivalent.
- Plum Perks
- We’re all in this together! Own part of the company through stock options
- Private health insurance
- Annual training budget
- Plum Max subscription for yourself and Boost for 2 friends or family members
- Referral scheme: earn competitive rewards up to 4k
- Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
- Team breakfasts and team lunches
- 25 days holiday + bank holidays
- 45 work-from-anywhere days: giving you the flexibility to work your way
- 2 weeks & 6 weeks sabbatical after 4 years and 8 years respectively to take the break you deserve
- Enhanced parental leave
- Wedding allowance
- 1 paid volunteering day annually
• Annual team trip: to a surprise destination!
- A fun, inclusive company culture
- Plum is an Equal Opportunity Employer.
Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit and business need.
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FinCrime Training & Quality Specialist employer: Plum Fintech
Plum Fintech is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Westminster. With a strong focus on employee growth, the company offers mentorship opportunities for junior engineers and a comprehensive benefits package including stock options and private health insurance, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land FinCrime Training & Quality Specialist
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Plum Fintech looking for candidates who are engaged and informed.
We think you need these skills to ace FinCrime Training & Quality Specialist
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Plum Fintech. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Plum Fintech
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Plum Fintech’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
