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For Companies At a Glance
- Tasks: Lead and manage office operations, ensuring smooth administrative processes and team performance.
- Company: PLS Solicitors, a supportive and sociable workplace focused on growth.
- Benefits: Competitive salary, study support, healthcare plan, and employee perks.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: 2+ years in office management, strong leadership, and multitasking skills.
- Other info: Join a team that values your growth and offers excellent career opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Location: Altrincham, WA14 5UW, office-based role
Hours: Full-time, permanent, Monday-Friday, 09:00 - 17:00
Start date: ASAP (happy to consider longer notice periods)
Salary: up to £35k DOE
We are looking for an experienced Office & Administration Manager to lead our centralised support functions and drive high standards across Reception and Administration. This role is ideal for a confident people manager who thrives in a fast-paced, high-volume environment and knows how to get the best out of support teams. You will play a key role in ensuring our front-of-house, administrative and office operations run smoothly, professionally and efficiently.
What You Will Be Doing
- Leadership & Team Management
- Lead, motivate and develop the Reception and Central Administration teams.
- Allocate workload, set priorities and monitor performance levels.
- Provide supervisory oversight of the postroom function.
- Manage escalated issues relating to administration, reception or postroom services.
- Support recruitment and onboarding within relevant departments.
- Act as a key liaison between administration teams and internal stakeholders.
- Work closely with senior management to support operational planning and change initiatives.
- Administration & Operational Oversight
- Ensure the efficient handling and distribution of post in line with service level agreements.
- Oversee reception services to deliver a professional, welcoming and client-focused front-of-house experience.
- Manage centralised administrative processes, ensuring accuracy, consistency and timely delivery.
- Continuously review and improve workflows to support a high-volume caseload.
- Ensure administrative procedures align with firm policies and regulatory requirements.
- Assist with audits and internal checks relating to administrative and operational processes.
- Support general office management tasks as required.
- Liaise with internal and external parties where necessary.
- Facilities & Office Environment
- Liaise with the third-party facilities company to ensure the office environment is safe, compliant and well maintained.
- Coordinate with the facilities provider regarding office moves, reconfigurations, refurbishments and space planning.
- Act as the point of contact for escalated facilities-related matters and ensure timely resolution.
- Health & Safety
- Oversee office health and safety compliance, including risk assessments, fire safety, DSE assessments and accident reporting.
- Ensure health and safety policies, procedures and records are kept up to date and adhered to.
- Coordinate fire wardens, first aiders and emergency procedures.
- Liaise with external H&S advisors and support audits or inspections where required.
- Travel & Accommodation
- Oversee travel and accommodation arrangements for staff where required, ensuring cost-effective and appropriate bookings.
- Maintain travel policies and supplier relationships.
- Suppliers & Cost Control
- Manage contracts with office suppliers and service providers, reviewing performance and value for money.
- Support budget management for office operations and facilities expenditure.
- Identify opportunities for cost savings and efficiency improvements.
- Business Continuity
- Work collaboratively with IT, Operations and HR to support business continuity and disaster recovery planning from an office operations perspective.
What We Are Looking For
- Minimum 2 years' experience in a similar Office or Administration Manager role
- Proven experience managing office-based or administrative teams
- Strong leadership and people management capability
- Experience operating in a fast-paced, high-volume environment
- Excellent organisational and multitasking skills
- Strong written and verbal communication skills
- High attention to detail
What You Will Get in Return
- Opportunity to make a real impact across our business support functions
- Study Support: Once you have been with us for a year, we will support you with professional qualifications to help you grow
- Long-Term Focus: This isn’t a stop-gap job - we are investing in people who want to build a future with us.
- Team Culture: We are a sociable, supportive bunch, and our senior leadership team is known for providing a working environment to support your growth and success
- Employee benefits: death in service, healthcare plan, EAP, counselling, and salary sacrifice schemes (tech, nursery, gym, cycle, car)
- Extras: free conveyancing, mortgage advice, staff discounts, free Uber to/from Navigation Rd
If you are a confident people manager who enjoys developing teams, driving standards and creating structure in a fast-paced environment, this could be the role for you – apply now.
Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement.
Office and Administration Manager in Altrincham employer: PLS Solicitors
Contact Detail:
PLS Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office and Administration Manager in Altrincham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. Practice common interview questions and think about how your experience aligns with what they’re looking for.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Office and Administration Manager in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and management experience, especially in fast-paced environments, to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed teams and improved office operations in the past. We love a good story!
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at PLS Solicitors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office and Administration Manager role. Familiarise yourself with the key responsibilities like team management, operational oversight, and health & safety compliance. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a people manager, it’s crucial to highlight your leadership capabilities. Prepare examples of how you've motivated teams, managed workloads, and resolved conflicts in previous roles. This will give the interviewers confidence in your ability to lead their reception and administration teams effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about past experiences where you improved workflows or handled escalated issues. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in office management or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.