At a Glance
- Tasks: Lead your team to create unforgettable guest experiences and oversee daily operations.
- Company: Join the vibrant team at Plough, part of a well-known hospitality brand.
- Benefits: Enjoy flexible shifts, discounts, gym memberships, and 25 days paid holiday.
- Other info: Dynamic work environment with opportunities for career growth and team socials.
- Why this job: Be a key player in delivering memorable moments while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for excellent service.
The predicted salary is between 25000 - 32000 £ per year.
As Duty Manager at Plough, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, ensuring guests receive a memorable experience.
Benefits:
- Flexible shifts to fit around life.
- Over 30% discount across all brands, including Miller & Carter, Toby Carvery, and All Bar One.
- 20% discount for up to five friends and family.
- Wagestream financial toolkit.
- Gym membership discounts.
- Team socials.
- Pension and 25 days paid holiday.
- Employee helpline and free shares.
- High‑street shopping discounts.
- Competitive salary, plus tips and live‑in accommodation.
Responsibilities:
- Assist the General Manager in day-to-day operations.
- Train and inspire the team to deliver excellent food, drink, and service.
- Serve as role model and guide team development.
- Ensure guests are cared for and hosted for life’s memorable moments.
- Strive toward and achieve business targets.
Duty Manager employer: Plough
At Plough, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With flexible shifts, generous discounts across our brands, and a range of benefits including gym membership discounts and a financial toolkit, we ensure our Duty Managers not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our guests while developing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and don’t be shy about chatting with folks at your favourite pubs or restaurants. You never know who might have a lead on a Duty Manager role!
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into the team and create memorable experiences for guests. Be yourself, share your passion for hospitality, and let your enthusiasm shine through.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their team culture, what a typical day looks like, or how they celebrate successes. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable experiences for guests and leading a team. Share any relevant experiences that highlight your passion for hospitality.
Tailor Your CV:Make sure your CV is tailored specifically for the Duty Manager position. Highlight your leadership skills and any experience in managing teams or operations. We love seeing how your background aligns with our values and the responsibilities of the role!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Plough!
How to prepare for a job interview at Plough
✨Know the Business Inside Out
Before your interview, take some time to research Plough and its values. Understand their menu, service style, and what makes them stand out in the hospitality industry. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to creating memorable guest experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully trained or inspired a team in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think about challenging situations you've faced in previous roles and how you handled them. Be ready to discuss how you would ensure guests have a memorable experience, even when things don't go as planned.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
