Duty Manager

Duty Manager

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Plough

At a Glance

  • Tasks: Lead your team and ensure guests have unforgettable experiences.
  • Company: Join Castle Pubs, where every pub has its own unique story.
  • Benefits: Flexible shifts, 33% discount across brands, and financial toolkit.
  • Other info: Enjoy team socials, 25 days holiday, and free shares!
  • Why this job: Be a key player in creating memorable moments for guests.
  • Qualifications: Management experience and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at Plough, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Duty Manager you’ll…

  • Use your management experience to be an assistant to the General Manager in the day-to-day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager employer: Plough

At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As a Duty Manager, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including financial tools, social events, and a supportive environment that fosters personal and professional growth. Join us in creating memorable experiences for our guests while being part of a company that values your contributions and well-being.

Plough

Contact Details:

Plough Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager

Tip Number 1

Get to know the pub culture! Spend some time in similar venues, chat with staff, and soak up the atmosphere. This will help you understand what makes a great Duty Manager and give you some solid talking points during your interview.

Tip Number 2

Network like a pro! Connect with current or former employees on social media. They can provide insider tips about the role and the company culture, which can really help you stand out when you apply through our website.

Tip Number 3

Prepare for the interview by thinking about real-life scenarios. Be ready to share examples of how you've led a team or handled tricky situations. This shows you’re not just all talk but have the experience to back it up!

Tip Number 4

Don’t forget to showcase your personality! As a Duty Manager, you’ll need to connect with guests and your team. Let your unique character shine through in your application and during interviews – we want to see the real you!

We think you need these skills to ace Duty Manager

Management Experience
Team Training
Leadership Skills
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just fill it out honestly. We want to get to know the real you, not just a list of qualifications.

Show Your Personality:We love a bit of character! Use the application to showcase your unique personality and what makes you a great fit for the Duty Manager role. Remember, pints of personality are what we’re after!

Be Clear and Concise:When answering questions, keep your responses clear and to the point. We appreciate straightforward answers that highlight your experience and skills without any fluff.

Apply Through Our Website:Make sure to apply through our website for the best experience! It’s mobile-friendly and takes just 2 minutes. We can’t wait to hear from you and see if you’re the perfect fit for our team!

How to prepare for a job interview at Plough

Know the Pub's Story

Before your interview, take some time to research Plough and its unique atmosphere. Understanding the pub's story and what makes it special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Showcase Your Management Skills

As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, trained staff, or improved service in previous roles. This will help you stand out as a candidate who can inspire and guide others.

Emphasise Guest Experience

Since the role focuses on providing memorable experiences for guests, think about times when you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to exceptional service and your ability to create a welcoming environment.

Be Yourself and Have Fun

The job description mentions 'pints of personality', so don't be afraid to let your true self shine through! Show your enthusiasm for the role and the pub culture. A positive attitude and a bit of humour can go a long way in making a great impression.