PlotBox is seeking a Customer Support Consultant to join our Support team and deliver first-class experiences to customers. You’ll own issues from initial contact to resolution, investigate root causes and communicate clearly through tickets, calls, and knowledge resources. You’ll work with Product and Development to escalate complex problems, validate AI-assisted triage, and share learnings to improve the support experience while upholding empathy and professionalism in every interaction. #J-18808-Ljbffr
AI-Savvy Customer Support Consultant employer: PlotBox
Join our dynamic Finance team as a Billing and Credit Control Specialist, where you'll thrive in a supportive work culture that values accuracy and customer relationships. We offer competitive benefits, opportunities for professional growth, and a collaborative environment that encourages innovation and excellence in financial processes. Located in a vibrant area, our company is committed to fostering a meaningful and rewarding workplace for all employees.