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- Tasks: Lead marketing automation and optimise HubSpot workflows for impactful campaigns.
- Company: PLOS is a non-profit driving open science and innovation in research publishing.
- Benefits: Enjoy remote work, competitive salary, health insurance, and generous holiday leave.
- Why this job: Join a mission-driven team making science accessible to all while enhancing your marketing skills.
- Qualifications: Bachelor's degree in Marketing or Data Analytics; HubSpot expertise required.
- Other info: Fully remote role with opportunities for professional growth and community engagement.
The predicted salary is between 58000 - 80000 £ per year.
Senior Marketing Operations Manager (Platform and Automation)
Join to apply for the Senior Marketing Operations Manager (Platform and Automation) role at PLOS
Senior Marketing Operations Manager (Platform and Automation)
Join to apply for the Senior Marketing Operations Manager (Platform and Automation) role at PLOS
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- This position is fully remote/home based. Applications will be accepted from candidates based in the UK and the following US states: FL, IL, MA, MD, NY, PA, TX, VA.
- This position is fully remote/home based. Applications will be accepted from candidates based in the UK and the following US states: FL, IL, MA, MD, NY, PA, TX, VA.
PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. We believe in a better future where science is open to all, for all.
Role Summary
The Senior Marketing Operations Manager – Platform & Automation is responsible for the optimization and day-to-day governance of our use of the HubSpot platform. This role ensures that our marketing campaigns are scalable, data is reliable, and automation drives efficiency and effectiveness across campaigns. Collaborating cross-functionally, this position is central in enabling high-performing marketing programs through robust infrastructure and data integrity.
Supervisory Responsibilities
- N/A
Responsibilities
Lead the architecture, implementation, and optimization of marketing workflows, appropriate use of lead scoring models, automations, and nurture programs in HubSpot.
- Own platform integrations between HubSpot and tools such as Google Ads, LinkedIn, social media, and other marketing platforms.
- Collaborate with the Reporting, Insights & Analysis Manager to ensure structures, systems, and tagging support accurate reporting and attribution.
- Supports the Reporting & Insights Manager with data accessibility, cleanliness, and technical enablement.
- Partner with the Senior Marketing Operations Manager (Digital) and their team to ensure seamless automation and triggered communications across email, web, social, and advertising.
- Maintain high data hygiene standards, governance, and compliance with privacy regulations (e.g., GDPR, CAN-SPAM).
- Define and document best practices and operational processes for marketing systems use.
- Evaluate and implement new HubSpot features and third-party integrations to improve marketing performance and operational efficiency.
- Support training, onboarding, and platform enablement across the marketing and communications team.
Knowledge and Skills
- Deep marketing experience and advanced expertise in HubSpot
- Proven track record of developing scalable marketing automation and lead management systems.
- Strong understanding of marketing data structure, lead lifecycle, segmentation, and attribution.
- Technical aptitude in APIs, tagging strategies, and automation workflows.
- Excellent collaboration skills with both technical and non-technical teams.
- Detail-oriented with strong documentation and project management capabilities.
- Experience managing complex lead flows and attribution modeling.
Qualifications
- Bachelor’s degree in Marketing, Data Analytics, or a related field; or equivalent experience
Physical Requirements and Work Environment
- Prolonged periods stationary at a desk and working on a computer
- Some national and international travel may be required occasionally
- Some flexibility to work across time zones
The base salary range we’ve established for these positions is (US): $85,000-$115,000 or UK £58,000- £80,000. PLOS also offers a comprehensive benefits package summarized below.
Benefits
US:
- 401k with employer match
- Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid)
- Paid Vacation, 11 public holidays and sick leave
- Parental leave
- Birthday and three winter holidays days off
- Short term and long term disability insurance
- 2 days paid time off for volunteering per year
- Fully remote work environment with stipend on joining for home office
Uk
- Private medical insurance
- Life assurance
- Income protection
- Personal accident insurance
- Pension with up to 10% employer match
- 25 days holidays,market competitive Maternity and Paternity leave
- Birthday and three winter holidays days off
- 2 days paid time off for volunteering per year
- Fully remote work environment with stipend on joining for home office
About PLOS
Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.
Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.
We’re committed to equal opportunity
We’re working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.
Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.
Visit plos.org/careers to learn more.
To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Marketing and Sales
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Industries
Book and Periodical Publishing
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Senior Marketing Operations Manager (Platform and Automation) employer: PLOS
Contact Detail:
PLOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marketing Operations Manager (Platform and Automation)
✨Tip Number 1
Familiarise yourself with HubSpot's features and functionalities. Since this role heavily relies on optimising the HubSpot platform, having a deep understanding of its capabilities will not only help you in interviews but also demonstrate your proactive approach to mastering the tools you'll be using.
✨Tip Number 2
Network with current or former employees at PLOS or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations for the Senior Marketing Operations Manager role, which can give you an edge during the interview process.
✨Tip Number 3
Prepare specific examples of how you've successfully implemented marketing automation and lead management systems in previous roles. Being able to discuss your hands-on experience with data integrity and campaign optimisation will showcase your expertise and fit for the position.
✨Tip Number 4
Stay updated on the latest trends in marketing operations and automation. Showing that you're knowledgeable about current best practices and innovations in the field can set you apart as a candidate who is not only qualified but also passionate about driving efficiency in marketing.
We think you need these skills to ace Senior Marketing Operations Manager (Platform and Automation)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations, particularly with HubSpot and automation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about open science and how your skills align with PLOS's mission. Mention specific examples of your past work that relate to the responsibilities outlined in the job description.
Showcase Technical Skills: Emphasise your technical aptitude, especially regarding APIs, tagging strategies, and automation workflows. Provide examples of how you've successfully implemented these in previous roles.
Highlight Collaboration Experience: Since the role involves working cross-functionally, include examples of successful collaborations with both technical and non-technical teams. This will demonstrate your ability to communicate effectively across different departments.
How to prepare for a job interview at PLOS
✨Showcase Your HubSpot Expertise
Since the role heavily relies on HubSpot, be prepared to discuss your experience with the platform. Highlight specific projects where you optimised workflows or implemented automations, and be ready to explain how these contributed to campaign success.
✨Demonstrate Data-Driven Decision Making
PLOS values data integrity and reporting. Share examples of how you've used data to inform marketing strategies, improve lead scoring models, or enhance campaign performance. This will show your analytical skills and understanding of marketing metrics.
✨Emphasise Collaboration Skills
The position requires working cross-functionally. Prepare to discuss instances where you've collaborated with technical and non-technical teams. Highlight how you facilitated communication and ensured everyone was aligned towards common goals.
✨Prepare for Technical Questions
Given the technical nature of the role, expect questions about APIs, tagging strategies, and automation workflows. Brush up on these topics and be ready to explain your approach to managing complex lead flows and ensuring data hygiene.