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- Tasks: Lead marketing automation and optimise HubSpot for impactful campaigns.
- Company: Join PLOS, a non-profit driving open science and innovation in research publishing.
- Benefits: Enjoy remote work, generous holidays, and comprehensive health benefits.
- Why this job: Be part of a mission-driven team making science accessible to all.
- Qualifications: Bachelor's degree in Marketing or related field; HubSpot expertise required.
- Other info: Flexible working hours and opportunities for international travel.
The predicted salary is between 58000 - 80000 £ per year.
Senior Marketing Operations Manager (Platform and Automation)
*This position is fully remote/home based. Applications will be accepted from candidates based in the UK and the following US states: FL, IL, MA, MD, NY, PA, TX, VA.
PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. We believe in a better future where science is open to all, for all.
Role Summary
The Senior Marketing Operations Manager – Platform & Automation is responsible for the optimization and day-to-day governance of our use of the HubSpot platform. This role ensures that our marketing campaigns are scalable, data is reliable, and automation drives efficiency and effectiveness across campaigns. Collaborating cross-functionally, this position is central in enabling high-performing marketing programs through robust infrastructure and data integrity.
Supervisory Responsibilities
- N/A
Responsibilities
Lead the architecture, implementation, and optimization of marketing workflows, appropriate use of lead scoring models, automations, and nurture programs in HubSpot.
- Own platform integrations between HubSpot and tools such as Google Ads, LinkedIn, social media, and other marketing platforms.
- Collaborate with the Reporting, Insights & Analysis Manager to ensure structures, systems, and tagging support accurate reporting and attribution.
- Supports the Reporting & Insights Manager with data accessibility, cleanliness, and technical enablement.
- Partner with the Senior Marketing Operations Manager (Digital) and their team to ensure seamless automation and triggered communications across email, web, social, and advertising.
- Maintain high data hygiene standards, governance, and compliance with privacy regulations (e.g., GDPR, CAN-SPAM).
- Define and document best practices and operational processes for marketing systems use.
- Evaluate and implement new HubSpot features and third-party integrations to improve marketing performance and operational efficiency.
- Support training, onboarding, and platform enablement across the marketing and communications team.
Knowledge and Skills
- Deep marketing experience and advanced expertise in HubSpot
- Proven track record of developing scalable marketing automation and lead management systems.
- Strong understanding of marketing data structure, lead lifecycle, segmentation, and attribution.
- Technical aptitude in APIs, tagging strategies, and automation workflows.
- Excellent collaboration skills with both technical and non-technical teams.
- Detail-oriented with strong documentation and project management capabilities.
- Experience managing complex lead flows and attribution modeling.
Qualifications
- Bachelor’s degree in Marketing, Data Analytics, or a related field; or equivalent experience
Physical Requirements and Work Environment
- Prolonged periods stationary at a desk and working on a computer
- Some national and international travel may be required occasionally
- Some flexibility to work across time zones
The base salary range we’ve established for these positions is (US): $85,000-$115,000 or UK £58,000- £80,000. PLOS also offers a comprehensive benefits package summarized below.
BENEFITS:
US:
- 401k with employer match
- Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid)
- Paid Vacation, 11 public holidays and sick leave
- Parental leave
- Birthday and three winter holidays days off
- Short term and long term disability insurance
- 2 days paid time off for volunteering per year
- Fully remote work environment with stipend on joining for home office
UK:
- Private medical insurance
- Life assurance
- Income protection
- Pension with up to 10% employer match
- 25 days holidays,market competitive Maternity and Paternity leave
- Birthday and three winter holidays days off
- 2 days paid time off for volunteering per year
- Fully remote work environment with stipend on joining for home office
About PLOS
Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.
Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.
We’re committed to equal opportunity
We’re working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.
Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.
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LinkedIn Profile
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Senior Marketing Operations Manager (Platform and Automation) New UK-Remote employer: PLOS GmbH
Contact Detail:
PLOS GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Marketing Operations Manager (Platform and Automation) New UK-Remote
✨Tip Number 1
Familiarise yourself with HubSpot's latest features and functionalities. Since this role heavily relies on optimising the HubSpot platform, showcasing your knowledge of its tools and capabilities during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in marketing operations, especially those who have experience with HubSpot. Engaging in relevant online communities or attending webinars can help you gain insights and potentially connect with someone at PLOS.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented marketing automation and lead management systems in previous roles. Being able to articulate your hands-on experience will demonstrate your capability to handle the responsibilities of this position.
✨Tip Number 4
Stay updated on GDPR and other privacy regulations that impact marketing operations. Understanding compliance is crucial for this role, and being able to discuss how you've ensured data hygiene in past positions will show your attention to detail and governance.
We think you need these skills to ace Senior Marketing Operations Manager (Platform and Automation) New UK-Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HubSpot and marketing automation. Use specific examples of how you've optimised workflows and improved campaign performance in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for open science and how your skills align with PLOS's mission. Mention your technical aptitude and collaboration skills, as these are crucial for the role.
Showcase Relevant Skills: Emphasise your deep marketing experience and understanding of data structures. Include any relevant certifications or training in marketing automation tools to strengthen your application.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at PLOS GmbH
✨Showcase Your HubSpot Expertise
Make sure to highlight your advanced knowledge of HubSpot during the interview. Be prepared to discuss specific workflows you've implemented, how you've optimised campaigns, and any integrations you've managed. This will demonstrate your technical aptitude and familiarity with the platform.
✨Discuss Data Management Skills
Since this role involves maintaining data hygiene and compliance, be ready to talk about your experience with data management. Share examples of how you've ensured data accuracy and integrity in past roles, and your understanding of privacy regulations like GDPR.
✨Emphasise Collaboration Experience
This position requires working closely with various teams. Prepare to discuss instances where you've successfully collaborated with both technical and non-technical teams. Highlight your communication skills and how you bridge gaps between different departments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of challenges you've faced in marketing operations and how you overcame them. This will showcase your critical thinking and adaptability in a fast-paced environment.
