At a Glance
- Tasks: Lead the day-to-day operations of a charming inn and create memorable guest experiences.
- Company: Join Highland Coast Hotels, known for authentic Highland hospitality and community spirit.
- Benefits: Competitive salary, professional development, and opportunities for career progression.
- Other info: Supportive environment with a focus on personal growth and community relationships.
- Why this job: Make your mark in a picturesque location while leading a passionate team.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 55000 - 65000 £ per year.
The Place Set in the picturesque coastal village of Plockton, overlooking Loch Carron, the Plockton Inn brings together Highland hospitality, comfortable accommodation and a welcoming bar and restaurant.
With its colourful waterfront, sheltered harbour and easy access to Skye and the surrounding Highlands, Plockton attracts visitors from around the world.
Our accommodation extends across three buildings: six guest bedrooms within the Inn itself, a further 14 rooms at The Haven and six rooms at Sorley's House.
Together, these offer a choice of places to stay while keeping the Inn at the heart of the guest experience for dining, drinks and a warm Highland welcome.
Part of Highland Coast Hotels, the Inn is also a familiar gathering place for the local community.
From welcoming guests for a relaxing break to serving local residents and visitors enjoying a meal or drink, our team plays an important part in village life.
This is an opportunity to lead a property with real character, build a strong team and help shape the next chapter of the Plockton Inn.
The Position As General Manager, you will take responsibility for the day-to-day running and commercial performance of the Inn, creating a welcoming environment for guests and a positive, supportive workplace for your team.
You will be a visible, hands-on leader, comfortable moving between departments and setting clear standards through your own approach.
Working closely with your regional management and the wider Highland Coast Hotels team, you will balance great hospitality with effective planning, cost control and team development.
Your responsibilities will include: Leading accommodation, food and beverage operations to deliver consistently high standards.
Recruiting, supporting and developing your team, with clear expectations and regular feedback.
Managing budgets, payroll, purchasing and stock to achieve financial targets.
Growing revenue through memorable guest experiences, repeat business and local opportunities.
Building positive relationships with residents, suppliers and the wider community.
Maintaining a safe, well-presented and compliant operation.
The Person You may already be an experienced General Manager looking for a new challenge, or an Operations Manager, Deputy General Manager or similar hospitality leader ready to take your next step.
What matters is your ability to lead people, take ownership and deliver results.
You will bring strong operational experience, sound commercial judgement and a practical understanding of how accommodation and food and beverage departments work together.
We're looking for someone approachable, fair and confident, who communicates clearly and follows through on commitments.
You will know how to motivate a team, address challenges constructively and stay calm during a busy service.
Experience in a hotel, inn or hospitality business with a strong food and beverage offering would be particularly valuable.
An appreciation of village life and the importance of building trusted local relationships will also help you thrive.
For someone stepping into their first General Manager role, this offers the opportunity to take full responsibility for a property with support from an experienced regional and group team.
The Package Salary of
£55,000–£65,000 per annum , depending on experience.
Support from regional management and colleagues across Highland Coast Hotels.
Opportunities for professional development and career progression.
The opportunity to make your mark on a characterful inn in a beautiful Highland location.
If you're ready to bring energy, clear leadership and a passion for hospitality to the Plockton Inn, we'd love to hear from you.
About Highland Coast Hotels We are a collection of individual hotels across the Scottish Highlands, with our people at the heart of what we do.
Spirit, warmth and authenticity shape the welcome we offer, and we encourage curiosity, energy, passion and fun.
Our teams showcase the best of Highland hospitality, creating memorable experiences that connect guests with our places and communities.
We support our people to develop their skills, grow in confidence and build rewarding careers.
Find out more at highlandcoasthotels. com.
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General Manager in Highland employer: Plockton Inn
At Plockton Inn, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates Scottish hospitality and the beauty of the Highlands. As a Chef de Partie, you'll not only hone your culinary skills in a supportive environment but also enjoy benefits like discounts for you and your loved ones, professional development opportunities, and a chance to create memorable experiences for our guests. Join us in this picturesque coastal village and embark on a fulfilling journey with a team that values passion, creativity, and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Highland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Plockton Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Plockton Inn
Don't be shy about reaching out to Plockton Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Highland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Plockton Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Plockton Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
