Account Manager – Healthcare Public Affairs

Account Manager - Healthcare Public Affairs

Company Information and Introduction

PLMR Healthcomms is a multi-award winning health and social care communications and public affairs consultancy, based in the heart of Westminster. We are proud to be part of the wider PLMR Group - a leading, fast-growing agency of 100 consultants delivering integrated public relations, public affairs, reputation management and digital campaigns for high-profile clients across the NHS, pharmaceutical industry, social care, charities and life sciences.

We believe communications should be a force for good. We combine commercial rigour with a commitment to positive outcomes for patients, communities and the health and care system. Our work is insight-driven, patient-focused and Parliamentary-led, helping organisations navigate complex disease states and policy environments, shape reputations and deliver real-world impact for patients.

About the Role:
We are looking for an experienced and ambitious Account Manager to join our team. This role offers an excellent opportunity for an experienced professional with a strong interest in health care policy to maintain, coordinate and deliver client programmes, as well as feeding into the development of strategies and work programmes.

Key Responsibilities and Duties

Client & Account Management

• Carry out and coordinate the delivery of strategies and activities as detailed by directors, ensuring that activity and objectives are being met and that accounts are well organised
• Lead engagement programmes across Westminster, Whitehall, and government, ensuring that client's strategic priorities are articulated to key decision makers in DHSC and the NHS
• Develop a deep understanding of clients and their priority therapy areas, and use this knowledge to provide strategic solutions and recommendations
• Alongside senior directors, develop public affairs strategies and activities for clients and oversee their delivery, quality controlling all aspects of the clients' programmes
• Support development of annual programmes and regularly identify areas of opportunity for client benefit and business development
• Act as the key point of contact for your clients.
• Effectively manage the account team for each account.

Execution and Delivery

• Produce concise and effective reports, newsletters, campaign material and press releases
• Effectively engage with patient advocacy groups, charity partners and HCPs on programmes of interest
• Liaise with relevant media to support the delivery of PR campaigns
• Translate complex scientific and policy for external stakeholders and internal teams
• Review and provide timely analysis to daily media and political monitoring reports relevant to client's priorities
• Conduct highly accurate research around identified client therapeutic areas

Business Development

• Actively participate and share ideas in new business and client upsell discussions
• Identify and support growth opportunities in existing accounts
• Support the development of new business proposals and pitches, including formal RFPs

Networking and Relationship Building

• Forge strong links with those across clients, potential clients and key stakeholders
• Attend industry and networking events on behalf of clients or PLMR Healthcomms

Personal Specification

• Always deliver a professional but personable service, in line with the values of PLMR Healthcomms
• Be an effective communicator who is able to work both independently and within a team
• Mentor junior team and provide helpful reviews and guidance to support internal team development

Key Skills and Competencies

The ideal candidate will bring:

• Agency experience working with healthcare companies, in particular leading pharmaceutical and biotechnology clients on public affairs and integrated communications campaigns
• A strong interest in healthcare policy including NICE commissioning, with a desire to make a meaningful impact
• Familiarity and compliance with ABPI regulations
• Confidence in building and managing relationships with Parliamentarians, Government Ministers and senior stakeholders across the life sciences and social care sectors
• Experience supporting internal and external communications for key clients and working with relevant media outlets
• Enthusiasm for working in a fast-paced, collaborative and values-driven agency environment
• A willingness to explore new areas and champion their own interests within the organisation

Salary and benefits:

Competitive salary, plus a strong benefits package including:

• 25 days annual leave (plus UK Bank Holidays)
• Enhanced pension plan
• Enhanced maternity pay
• Outstanding training and professional development opportunities

At PLMR we are committed to reflecting and representing the diversity of the UK and to equal opportunities in employment. The policies and practices of the agency aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity and inclusion of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect. We therefore encourage and welcome applications from people with a diverse variety of backgrounds; age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.

If you require any reasonable adjustments during the application process, please let us know.

Additional Information

Number of positions: 1

Contact:

Name: Sara Bristow

Phone: +442076229529

You have the right to lodge a complaint with us via PLMR Ltd as well as the Information Commissioner's Office (ICO) if you believe we have not complied with the requirements of the UK GDPR or Data Protection Act 2018 in relation to your personal data. If you have any concerns about the way your personal data has been processed, please let us know in the first instance. We will acknowledge your complaint within 30 days, investigate any issues you have raised while keeping you informed of progress, and advise you of the outcome without undue delay.

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