Operations Quality Manager - EMEA
Operations Quality Manager - EMEA

Operations Quality Manager - EMEA

Livingston Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality operations and enhance customer satisfaction across multiple sites.
  • Company: Plexus creates impactful products, from ultrasound units to in-flight Wi-Fi.
  • Benefits: Enjoy flexible work, 33 days leave, private medical insurance, and more.
  • Why this job: Join a diverse team driving innovation and making a difference in the world.
  • Qualifications: 8 years experience with a Bachelor's or 6 years with a Master's in a related field.
  • Other info: Opportunities for community involvement and career growth in a supportive environment.

The predicted salary is between 42000 - 84000 £ per year.

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Operations Quality Manager – EMEA, Livingston

Client: Plexus

Location: Livingston, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: fba115f8302b

Job Views: 4

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as a Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

Who we are and what we do?

We help our customers deliver products to the world which have a profound impact on people’s lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

The Role

We\’re seeking a Quality Operations Manager to join our EMEA Quality team. This role can be based in our Oradea, Livingston or Kelso facility.

In this key role, you\’ll be the bridge between process quality and customer satisfaction, working closely with our operations teams in manufacturing, sustaining services, and customer management.

You\’ll be instrumental in driving our quality targets, minimizing the Cost of Poor Quality (CoPQ), and boosting operational quality efficiency across multiple Plexus sites. Your work will directly contribute to our commitment to the Plexus Quality Management System and our broader organizational goals.

What You\’ll Do:

  • Lead the Strategy: Help turn our Global Quality Operations Strategy into reality by supporting quality planning for customer demand and Advanced Product Quality Planning (APQP) for smooth product launches.
  • Champion Quality Culture: Embody the Plexus Culture of Quality, coaching and mentoring team members to make quality a key differentiator for our customers.
  • Drive Process Excellence: Support the development of standard work and efficiency in key areas like APQP, First Article Inspection (FAI), and Process Failure Modes Effects and Analysis (PFMEA).
  • Solve Complex Problems: Assist teams with data analysis and advanced problem-solving techniques, using statistics and a predictive mindset to identify issues early and take swift action.
  • Uphold Our Values: Be a role model for the Plexus Core Values.

What We\’re Looking For:

  • A minimum of 8 years of related experience with a Bachelor\’s degree, or 6 years with a Master\’s degree, or equivalent experience.
  • A passion for quality and a proven track record in a similar role.
  • The ability to think strategically and act tactically.
  • This role can be based from our offices in Oradea, Livingston, or Kelso. Please note that travel will be required to support various sites within your assigned area (around 10 – 20%).
  • If you\’re ready to take on a challenging and rewarding role where your expertise will directly influence our success, we encourage you to apply.

Why you will love it?

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find:

  • A workplace centered on collaboration and integrity
  • Supportive leadership teams that value work-life balance through a flexible work environment
  • An inclusive environment that values diverse backgrounds, experiences, and expertise
  • Flexible career paths across a variety of disciplines
  • Innovative design solutions and state-of-the-art technology that improves lives
  • Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

  • Online learning and formal development programs
  • Enhanced pension contributions
  • 33 days of annual leave (inclusive of public holidays)
  • Paid family leave
  • Private medical insurance
  • Group income protection insurance
  • Employee Assistance Program (EAP)
  • Electric Vehicle Salary Sacrifice Scheme
  • Cycle to work scheme
  • Volunteer time off
  • Life assurance
  • Occupational health
  • Onsite gym/ discounted gym

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.

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Operations Quality Manager - EMEA employer: Plexus

Plexus is an exceptional employer that fosters a culture of inclusion and collaboration, where diverse perspectives are celebrated and valued. With a strong commitment to employee growth, Plexus offers flexible career paths, extensive benefits including enhanced pension contributions and generous annual leave, and a supportive work environment that prioritises work-life balance. Located in Livingston, UK, employees have the unique opportunity to engage in meaningful projects that make a positive impact on the world while enjoying a range of professional development resources and community involvement initiatives.
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Contact Detail:

Plexus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Quality Manager - EMEA

✨Tip Number 1

Familiarise yourself with Plexus' Quality Management System and their approach to quality culture. Understanding their specific methodologies will help you speak their language during interviews and demonstrate your alignment with their values.

✨Tip Number 2

Network with current or former employees of Plexus, especially those in quality management roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that showcase your ability to drive process excellence and solve complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Tip Number 4

Research recent developments in the manufacturing and quality assurance sectors, particularly those relevant to EMEA. Being knowledgeable about industry trends will help you engage in meaningful conversations during the interview process.

We think you need these skills to ace Operations Quality Manager - EMEA

Quality Management Systems
Advanced Product Quality Planning (APQP)
Process Failure Modes Effects and Analysis (PFMEA)
First Article Inspection (FAI)
Data Analysis
Statistical Process Control (SPC)
Problem-Solving Techniques
Strategic Thinking
Operational Efficiency
Coaching and Mentoring
Cost of Poor Quality (CoPQ) Reduction
Cross-Functional Collaboration
Communication Skills
Adaptability
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in quality management and operations. Use keywords from the job description, such as 'Quality Operations Strategy' and 'Process Excellence', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and your proven track record in similar roles. Mention specific achievements that align with the responsibilities outlined in the job description, such as driving quality targets or solving complex problems.

Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as data analysis, problem-solving techniques, and your ability to champion a quality culture. Provide examples of how you've successfully applied these skills in previous positions.

Showcase Your Cultural Fit: Plexus values diversity and inclusion, so make sure to reflect this in your application. Share experiences that demonstrate your ability to work in diverse teams and your commitment to fostering an inclusive environment.

How to prepare for a job interview at Plexus

✨Understand the Company Culture

Before your interview, take some time to research Plexus and its culture of inclusion. Familiarise yourself with their commitment to diversity and how they value different perspectives. This will help you align your answers with their values during the interview.

✨Showcase Your Quality Passion

As an Operations Quality Manager, demonstrating your passion for quality is crucial. Prepare examples from your past experiences where you successfully improved quality processes or resolved complex issues. This will highlight your suitability for the role.

✨Prepare for Strategic Thinking Questions

Expect questions that assess your strategic thinking and tactical execution abilities. Be ready to discuss how you've turned quality strategies into actionable plans in previous roles, particularly in relation to customer satisfaction and operational efficiency.

✨Highlight Your Problem-Solving Skills

Given the emphasis on solving complex problems, prepare to discuss specific instances where you've used data analysis and advanced problem-solving techniques. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Operations Quality Manager - EMEA
Plexus
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  • Operations Quality Manager - EMEA

    Livingston
    Full-Time
    42000 - 84000 £ / year (est.)

    Application deadline: 2027-08-21

  • P

    Plexus

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