Quality Engineer - Manufacturing in Kelso

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team. We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

We help our customers deliver products to the world which have a profound impact on people’s lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

At our Kelso facility, quality isn’t just a box to tick—it’s the core of our reputation. We are looking for a Quality Engineer to join the team, providing the technical oversight and hands-on support needed to keep our manufacturing operations running smoothly and to the highest standards.

The Role

You will be responsible for working across various Quality Management Systems (ISO 9001, ISO 13485, and AS9100), giving you the opportunity to broaden your expertise and technical perspective.

Your Key Responsibilities

• Support the Shop Floor: Work closely with operators and production staff to build quality into the process. You’ll provide training and "quality alerts" to ensure everyone is clear on compliance.
• Customer Liaison: Act as the technical point of contact for customer quality matters, working proactively to reduce returns and supporting site audits.
• Inspection Strategy: Design and manage control plans for ensuring the conformity of products to supplement the assembly & testing strategy.
• Documentation & Compliance: Take ownership of Certificates of Compliance, deviation logs, and manufacturing quality history records.
• Continuous Improvement: Lead cross-functional teams to identify waste, improve yields, and solve technical problems using data-driven methods.

The Ideal Candidate Must Possess:

• Continuous Improvement Mindset: A proactive, self-starter who makes the role their own and is comfortable in the uncomfortable space of challenging the status quo.
• Strong People & Customer Skills: Excellent interpersonal and communication skills, with a proven ability to comfortably interact with key stakeholders, both internally and externally.
• Analytical Approach: You’re comfortable using data to find the root cause of an issue rather than just fixing the symptoms.

Experience

Ideally, you will have 2+ years of experience in a similar environment. We are looking for someone with the right mindset—if you have the technical foundation and a proactive attitude, we can help you develop into a Subject Matter Expert.

The Environment

This is a hands-on role based at our Kelso site. You will spend plenty of time on the production floor working with equipment, jigs, and fixtures, as well as time in the office performing data analysis and report writing.

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find:

• A workplace centered on collaboration and integrity
• Supportive leadership teams that value work-life balance through a flexible work environment
• An inclusive environment that values diverse backgrounds, experiences, and expertise
• Flexible career paths across a variety of disciplines
• Innovative design solutions and state-of-the-art technology that improves lives
• Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Bespoke development plan
• Online learning and formal development programs
• Full-time, permanent employment contract
• Enhanced pension contributions
• 33 days of annual leave (inclusive of public holidays)
• Paid family leave
• Private medical insurance
• Group income protection insurance
• Employee Assistance Program (EAP)
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to work scheme
• Volunteer time off
• Flexible Hybrid Working Available (role dependent)
• Life assurance
• Occupational health
• Vision care discounts
• Discount schemes
• Company sick pay scheme
• Onsite gym/ discounted gym

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.