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For Companies At a Glance
- Tasks: Lead quality operations and enhance customer satisfaction across multiple sites.
- Company: Plexus creates impactful products, from ultrasound units to in-flight Wi-Fi, fostering innovation.
- Benefits: Enjoy flexible working, 33 days leave, private medical insurance, and a supportive work environment.
- Why this job: Join a diverse team making a difference with innovative projects and a culture of quality.
- Qualifications: 8 years experience with a Bachelor's or 6 years with a Master's; passion for quality is essential.
- Other info: Opportunities for community involvement and career growth in a collaborative atmosphere.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Be You – Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds, and experiences that create great outcomes when we are united as a team.
We embrace the differences of all our colleagues, celebrate diversity, and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as a Disability Confident committed employer, and we recruit purely on the basis of skills and experience.
Who we are and what we do?
We help our customers deliver products to the world that have a profound impact on people\’s lives.
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We\’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.
Whether you\’re looking to start, change, or advance your career, find your path at Plexus and leave your mark on the world with us.
The Role
We\’re seeking a Quality Operations Manager to join our EMEA Quality team. This role can be based in our Oradea, Livingston, or Kelso facility.
In this key role, you\’ll be the bridge between process quality and customer satisfaction, working closely with our operations teams in manufacturing, sustaining services, and customer management.
You\’ll be instrumental in driving our quality targets, minimizing the Cost of Poor Quality (CoPQ), and boosting operational quality efficiency across multiple Plexus sites. Your work will directly contribute to our commitment to the Plexus Quality Management System and our broader organizational goals.
What You\’ll Do
- Lead the Strategy: Help turn our Global Quality Operations Strategy into reality by supporting quality planning for customer demand and Advanced Product Quality Planning (APQP) for smooth product launches.
- Champion Quality Culture: Embody the Plexus Culture of Quality, coaching and mentoring team members to make quality a key differentiator for our customers.
- Drive Process Excellence: Support the development of standard work and efficiency in key areas like APQP, First Article Inspection (FAI), and Process Failure Modes Effects and Analysis (PFMEA).
- Solve Complex Problems: Assist teams with data analysis and advanced problem-solving techniques, using statistics and a predictive mindset to identify issues early and take swift action.
- Uphold Our Values: Be a role model for the Plexus Core Values.
What We\’re Looking For:
- A minimum of 8 years of related experience with a Bachelor\’s degree, or 6 years with a Master\’s degree, or equivalent experience.
- A passion for quality and a proven track record in a similar role.
- The ability to think strategically and act tactically.
This role can be based from our offices in Oradea, Livingston, or Kelso. Please note that travel will be required to support various sites within your assigned area (around 10 – 20%).
If you\’re ready to take on a challenging and rewarding role where your expertise will directly influence our success, we encourage you to apply.
Why you will love it?
At Plexus, we\’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.
At Plexus, you will find:
- A workplace centered on collaboration and integrity
- Supportive leadership teams that value work-life balance through a flexible work environment
- An inclusive environment that values diverse backgrounds, experiences, and expertise
- Flexible career paths across a variety of disciplines
- Innovative design solutions and state-of-the-art technology that improves lives
- Through our commitment to local community involvement, we encourage our employees to participate in outreach activities with charities, local schools, universities, and colleges, and to promote careers in STEM fields
Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:
- Bespoke development plan
- Online learning and formal development programs
- Full-time, permanent employment contract
- Enhanced pension contributions
- 33 days of annual leave (inclusive of public holidays)
- Paid family leave
- Private medical insurance
- Group income protection insurance
- Employee Assistance Program (EAP)
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to work scheme
- Volunteer time off
- Flexible Hybrid Working Available (role dependent)
- Life assurance
- Occupational health
- Vision care discounts
- Discount schemes
- Company sick pay scheme
- Onsite gym/discounted gym
Application Process
We don\’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education, and additional experiences.
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Operations Quality Manager - EMEA employer: Plexus Corp.
Contact Detail:
Plexus Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Quality Manager - EMEA
✨Tip Number 1
Familiarise yourself with Plexus' Quality Management System and their core values. Understanding their commitment to quality and customer satisfaction will help you align your experience with their expectations during interviews.
✨Tip Number 2
Network with current or former employees of Plexus, especially those in quality operations roles. They can provide valuable insights into the company culture and specific challenges faced in the role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with Advanced Product Quality Planning (APQP) and Process Failure Modes Effects and Analysis (PFMEA). Be ready to share specific examples of how you've driven process excellence and improved quality in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing a case study or example where you used data analysis to identify and resolve a quality issue. This will demonstrate your ability to think strategically and act tactically, which is crucial for this role.
We think you need these skills to ace Operations Quality Manager - EMEA
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Quality Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience related to quality management and operations. Use specific examples that demonstrate your ability to drive quality targets and improve operational efficiency.
Showcase Your Passion for Quality: Make it clear in your application why you are passionate about quality management. Discuss any relevant projects or initiatives you've led that align with Plexus's commitment to quality and customer satisfaction.
Tailor Your Application: Customise your CV and cover letter to reflect the values and culture of Plexus. Mention how your background and experiences can contribute to their mission of creating products that build a better world.
How to prepare for a job interview at Plexus Corp.
✨Understand the Company Culture
Before your interview, take some time to research Plexus and its culture of inclusion. Familiarise yourself with their commitment to diversity and how they value different perspectives. This will help you align your answers with their values during the interview.
✨Showcase Your Quality Passion
As a Quality Operations Manager, demonstrating your passion for quality is crucial. Prepare examples from your past experiences where you successfully improved quality processes or resolved complex issues. This will highlight your suitability for the role.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic thinking and tactical execution abilities. Be ready to discuss how you've turned quality strategies into actionable plans in previous roles, particularly in relation to customer satisfaction and operational efficiency.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's quality management systems and future goals. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations.
