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- Tasks: Lead technological innovation in sustaining services and enhance product lifecycle management.
- Company: Plexus Corp creates impactful products that improve lives through innovation and customer service.
- Benefits: Enjoy flexible working, generous leave, private medical insurance, and a supportive work environment.
- Why this job: Join a diverse team driving change and making a difference in the world of technology.
- Qualifications: Requires 12+ years of experience with strong leadership and project management skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Director of Technology – Sustaining Services
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Director of Technology – Sustaining Services
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Join to apply for the Director of Technology – Sustaining Services role at Plexus Corp.
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Be You – Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.
Be You – Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.
We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.
Who we are and what we do?
We help our customers deliver products to the world which have a profound impact on people’s lives.
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.
Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.
Step into a pivotal role where you can lead technological innovation in sustaining services and redefine how aftermarket services are delivered! As the Director of Technology – Sustaining Services, you’ll drive transformative advancements in repair, refurbishment, product lifecycle extension, and distribution management. This position is essential for ensuring that products continue to perform optimally long after they’ve left the production floor, extending their lifecycle and maximizing their value to our customers.
Step into a pivotal role where you can lead technological innovation in sustaining services and redefine how aftermarket services are delivered! As the Director of Technology – Sustaining Services, you’ll drive transformative advancements in repair, refurbishment, product lifecycle extension, and distribution management. This position is essential for ensuring that products continue to perform optimally long after they’ve left the production floor, extending their lifecycle and maximizing their value to our customers.
In this role, you’ll work to develop and deploy robust technologies that streamline aftermarket processes, ensuring repair and refurbishment operations are efficient, responsive, and scalable. You’ll be at the forefront of crafting solutions that enhance product longevity and reliability, using data-driven insights and cutting-edge tools to extend product lifecycles and keep our customers satisfied.
Collaboration with cross-functional teams—including logistics, quality, and engineering—will be key as you integrate advanced tracking systems, automation, and smart diagnostics into distribution and service networks. You’ll also lead efforts to establish smooth, resilient distribution channels that support product returns, repairs, and re-distribution, optimizing every step in the lifecycle journey.
If you’re passionate about sustaining excellence and driving change in aftermarket services, we want to meet you! Join us as we reimagine product support, and bring your vision for world-class sustaining services to life in an environment that values innovation and long-term customer success.
Key Responsibilities
Visionary Leadership and Strategic Transformation: Craft a compelling vision of the future, rallying stakeholder enthusiasm to transform operational processes by blending site-specific insights, customer feedback, and pioneering advancements. Engage global, regional leaders and all levels of the organization in a shared vision that encapsulates not only the strategic direction but also the cultural shifts necessary to embrace new ways of working. Lead large-scale change initiatives with a clear roadmap, adjusting strategies as necessary to respond to dynamic operational needs .
Resource Optimization and Impactful Execution: Champion resource and budget management for innovating, validating and implementing impactful changes that drive efficiency within operational frameworks. Oversee resource allocation to ensure optimal use of assets and personnel, balancing budget constraints with the need for advanced tools and technologies. Implement rigorous evaluation processes to measure the efficacy and impact of changes, driving continuous improvements based on data-driven insights.
Influential Leadership and Decision Facilitation: Lead with a charismatic touch, building alignment among cross-functional teams and stakeholders to foster swift decision-making and implementation of strategic initiatives. Act as a catalyst for change, using persuasive communication and deep understanding of organizational dynamics to overcome resistance and foster a culture of collaboration and innovation. Facilitate effective decision-making forums that encourage open dialogue and rapid resolution of challenges.
Pioneering Innovation and Technology Life Cycle Management: Ignite and guide scalable technology deployments with a spirit of curiosity, overseeing the entire lifecycle from ideation through deployment and thoughtful retirement. Stay ahead of the curve to continuously fuel innovation by fostering partnerships with disruptive technologies, universities, and industry leaders. Develop a structured approach to technology management that includes regular reviews, updates, and strategic alignment with overall business goals, ensuring that technological investments deliver sustained value.
Collaborative Engagement: Create dynamic and effective collaborations with internal and external partners, weaving together diverse insights into a unified and transformative operational strategy. Develop strategic alliances with key industry players, academic institutions and other external partners to bring fresh perspectives and expertise into the organization. Facilitate workshops and regular meetings with stakeholders to ensure ongoing communication, alignment, and commitment to project goals. Promote a culture of transparency and mutual respect, which is fundamental to successful collaboration.
Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
Qualifications
Educational Background: Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience.
Experience: Proven experience in leading operational transformation initiatives, with a track record of delivering value and driving process improvements. Significant experience with automation technologies.
Leadership Skills: Exceptional leadership capabilities, proven to navigate complex environments and inspire teams across functions with a positive, energetic approach.
Collaboration: Outstanding interpersonal and communication skills, adept at building strategic relationships and fostering teamwork across diverse groups.
Problem Solving: Strong analytical and problem-solving abilities, with a curiosity-driven approach to identifying and addressing challenges.
Adaptability: Ability to thrive in ambiguous situations and manage change effectively.
Project Management: Experience in project management, including planning, budgeting and accountability for cost, schedule, and execution.
Why you will love it?
At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.
At Plexus, You Will Find
- A workplace centered on collaboration and integrity
- Supportive leadership teams that value work-life balance through a flexible work environment
- An inclusive environment that values diverse backgrounds, experiences, and expertise
- Flexible career paths across a variety of disciplines
- Innovative design solutions and state-of-the-art technology that improves lives
- Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields
Benefits
Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:
- Bespoke development plan
- Online learning and formal development programs
- Full-time, permanent employment contract
- Enhanced pension contributions
- 33 days of annual leave (inclusive of public holidays)
- Paid family leave
- Private medical insurance
- Group income protection insurance
- Employee Assistance Program (EAP)
- Electric Vehicle Salary Sacrifice Scheme
- Cycle to work scheme
- Volunteer time off
- Flexible Hybrid Working Available (role dependent)
- Life assurance
- Occupational health
- Vision care discounts
- Discount schemes
- Company sick pay scheme
- Onsite gym/ discounted gym
Application Process
We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.
Seniority level
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Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Appliances, Electrical, and Electronics Manufacturing
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Director of Engineering and Technology employer: Plexus Corp.
Contact Detail:
Plexus Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Engineering and Technology
✨Tip Number 1
Network with professionals in the engineering and technology sectors, especially those who have experience in sustaining services. Attend industry conferences or webinars to connect with potential colleagues and leaders at Plexus Corp.
✨Tip Number 2
Familiarise yourself with the latest trends in automation technologies and product lifecycle management. Being knowledgeable about these areas will help you stand out during discussions and interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in leading operational transformation initiatives. Be ready to share specific examples of how you've driven process improvements and innovation in past roles.
✨Tip Number 4
Showcase your leadership style by highlighting your ability to foster collaboration across diverse teams. Think of ways to demonstrate how you can build strategic relationships that align with Plexus's culture of inclusion.
We think you need these skills to ace Director of Engineering and Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology and engineering leadership. Focus on your achievements in operational transformation, automation technologies, and project management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustaining services and technological innovation. Share specific examples of how you've driven change in previous roles and how your vision aligns with Plexus Corp's mission.
Highlight Leadership Skills: Emphasise your leadership capabilities and experience in managing cross-functional teams. Provide examples of how you've inspired teams and facilitated decision-making in complex environments.
Showcase Problem-Solving Abilities: Demonstrate your analytical skills by discussing challenges you've faced in past roles and how you approached them. Highlight your curiosity-driven approach to problem-solving, which is essential for this position.
How to prepare for a job interview at Plexus Corp.
✨Showcase Your Visionary Leadership
As a Director of Engineering and Technology, it's crucial to demonstrate your ability to craft and communicate a compelling vision. Prepare examples of how you've rallied teams around strategic initiatives and transformed operational processes in previous roles.
✨Highlight Your Experience with Automation Technologies
Given the emphasis on automation in the job description, be ready to discuss your experience with relevant technologies. Share specific projects where you've successfully implemented automation solutions that improved efficiency and effectiveness.
✨Demonstrate Collaborative Engagement Skills
Collaboration is key in this role, so prepare to discuss how you've built strategic relationships across diverse teams. Think of examples where your interpersonal skills led to successful project outcomes and fostered a culture of teamwork.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and problem-solving abilities. Be ready to share instances where you've tackled complex challenges, showcasing your curiosity-driven approach and adaptability in ambiguous situations.
