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- Tasks: Be the face of Plexus, ensuring exceptional customer interactions and seamless visits.
- Company: Plexus Corp. is a global leader in innovation, enhancing lives through technology.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for career advancement.
- Why this job: Join a dynamic team where your passion for customer service can shine and make an impact.
- Qualifications: Bachelor's degree or equivalent experience; strong communication and organisational skills required.
- Other info: Plexus values diversity and encourages applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Customer Experience Assistant role at Plexus Corp. Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds, and experiences that create great outcomes when we are united as a team. We embrace the differences of all our colleagues, celebrate diversity, and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be a registered Disability Confident employer, recruiting purely based on skills and experience.
Who we are and what we do? We help our customers deliver products that have a profound impact on people’s lives, from ultrasound units and 3D printing to network security applications and in-flight Wi-Fi. We’re a global team of experts partnering with our customers to bring their products to life through innovation and customer service. Whether you’re starting, changing, or advancing your career, find your path at Plexus and leave your mark on the world with us.
Make a Great First Impression: Customer Experience Assistant at Plexus! Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where you can blend organizational skills with marketing and brand building? Plexus Corp. seeks a dynamic Customer Experience Assistant for a hybrid role combining receptionist/administrative duties with enhancing our customer visits and site brand experience.
What You'll Do
- Be the face of Plexus! Champion our brand by ensuring every customer interaction reflects our commitment to excellence.
- Orchestrate seamless customer visits from start to finish, including menu planning, room setup, vendor coordination, logistics, and travel arrangements.
- Maximize our meeting spaces by managing reservations, resolving conflicts, and collaborating with teams to optimize usage.
- Handle day-of visit execution, coordinating with teams and vendors, tackling last-minute needs, and ensuring smooth operations.
- Build strong relationships with internal teams, vendors, and customers through clear communication and collaboration.
What You'll Bring
- Bachelor's degree, preferably in Marketing, Communications, Business, or a related field, or an equivalent combination of education and experience.
- Excellent verbal and written communication skills, with proofreading being a plus.
- A genuine passion for customer service.
- Ability to provide direction and influence across teams.
- Superb multitasking and prioritization skills.
- Top-notch organizational abilities.
- Experience with travel arrangements is advantageous.
- Ability to maintain confidentiality.
- Proficiency in Google Workspace/Microsoft Office Suite, especially PowerPoint.
Join Plexus and help us deliver top-tier customer experiences! Apply today!
Customer Experience Assistant employer: Plexus Corp.
Contact Detail:
Plexus Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant
✨Tip Number 1
Familiarise yourself with Plexus Corp.'s brand and values. Understanding their commitment to diversity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've successfully managed customer interactions or events in the past. Highlighting your organisational skills and ability to multitask will demonstrate your fit for the role.
✨Tip Number 3
Network with current or former employees of Plexus Corp. on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to use in your application process.
✨Tip Number 4
Showcase your proficiency in Google Workspace and Microsoft Office Suite, particularly PowerPoint. Being able to discuss specific projects where you've used these tools effectively can set you apart from other candidates.
We think you need these skills to ace Customer Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Experience Assistant role. Emphasise your organisational skills, customer service experience, and any relevant educational background.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create exceptional experiences. Mention specific examples from your past roles that demonstrate your skills in communication, multitasking, and collaboration.
Highlight Relevant Skills: In your application, clearly outline your proficiency in tools like Google Workspace and Microsoft Office Suite, especially PowerPoint. Mention any experience you have with travel arrangements and managing logistics, as these are key aspects of the role.
Showcase Your Passion: Express your genuine enthusiasm for the role and the company in your application. Discuss why you want to work at Plexus Corp. and how you can contribute to their mission of delivering exceptional customer experiences.
How to prepare for a job interview at Plexus Corp.
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for creating exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to meet customer needs.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities effectively. You might want to share a situation where you successfully coordinated an event or handled logistics, showcasing your ability to multitask.
✨Highlight Your Communication Abilities
Since the role requires excellent verbal and written communication skills, be ready to provide examples of how you've effectively communicated with teams, vendors, and customers in previous positions.
✨Familiarise Yourself with Plexus Corp.
Research Plexus Corp. and understand their products and services. Being knowledgeable about the company will help you tailor your responses and show that you're genuinely interested in being part of their team.
