Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer adoption and enhance experiences in a dynamic fintech environment.
- Company: Innovative fintech company based in Greater London.
- Benefits: Competitive salary, Pleo card, health insurance, and generous holiday allowance.
- Why this job: Make a real impact on customer success and drive growth in a thriving industry.
- Qualifications: Proactive, fluent in Danish and English, with consultative skills.
- Other info: Join a vibrant team focused on customer satisfaction and career development.
The predicted salary is between 36000 - 60000 £ per year.
A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences. You will own a portfolio, aligning objectives with product capabilities while using metrics to prevent churn.
Ideal candidates are proactive, fluent in Danish and English, and skilled in consultative roles.
The role offers competitive benefits including a Pleo card, health insurance, and generous holiday allowance.
Strategic Customer Success Manager – Adoption & Growth employer: Pleo
Contact Detail:
Pleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Manager – Adoption & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the fintech company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company's products and customer success strategies. We want to show that we understand how to drive adoption and enhance experiences, so come armed with ideas!
✨Tip Number 3
Practice your consultative skills! Role-play common scenarios we might face in the job, focusing on how to align customer objectives with product capabilities. This will help us shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our proactive approach and language skills.
We think you need these skills to ace Strategic Customer Success Manager – Adoption & Growth
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let your enthusiasm for enhancing customer experiences shine through. We want to see how you can drive adoption and prevent churn, so share specific examples of how you've done this in the past!
Tailor Your Application: Make sure to customise your CV and cover letter to align with the job description. Highlight your consultative skills and any relevant metrics you've used to measure success. This shows us that you understand what we're looking for!
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention any proactive strategies you've implemented in previous roles to enhance customer satisfaction. This will demonstrate your fit for the role and our company culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pleo
✨Know Your Customer Success Metrics
Familiarise yourself with key customer success metrics, especially those relevant to adoption and churn prevention. Be ready to discuss how you've used data in previous roles to drive customer engagement and satisfaction.
✨Showcase Your Consultative Skills
Prepare examples that highlight your consultative approach. Think about times when you’ve aligned customer objectives with product capabilities, and be ready to share how you navigated challenges to enhance the customer experience.
✨Fluency Matters
Since fluency in Danish and English is a must, practice discussing your experiences in both languages. You might even want to prepare a few key phrases or scenarios in Danish to demonstrate your language skills during the interview.
✨Research the Company Culture
Dive into the company’s values and culture. Understanding their mission and how they approach customer success will help you tailor your responses and show that you’re genuinely interested in being part of their team.
