About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Marketing Operations Manager to join our Marketing Operations, RevOps team at Pleo. In this role, you'll help build the operational infrastructure needed to support our upmarket expansion into Mid-Market and Enterprise segments and be part of our Marketing Ops team as we scale our spend management platform across growth companies in Europe. If you're excited about designing account-based go-to-market systems, establishing AI enablement across operational workflows, and solving complex cross-functional challenges, and are passionate about marketing operations, RevOps, and systems architecture, then this is the opportunity for you!Who you’ll be working with and reporting to You’ll report to our Associate Director, Marketing Operations and work closely with teams in Marketing Operations, RevOps, and Sales Ops. Our team is highly collaborative and dedicated to powering how the marketing team runs—from campaign operations and reporting cadence through to AI adoption and process improvement. You’ll also have the chance to partner with teams across Data, BAT (Business Automation & Tools), CX Ops, and Engineering to ensure success and maintain a single account truth across systems.What you’ll be doingAs a Marketing Operations Manager, you will:Build and refine marketing operational frameworks - Lead initiatives to continuously improve campaign workflows, request intake, approval processes, team governance, MQLMQA routing logic, and SDR/BDR handoff processes.Own account intelligence and reporting cadence - Design account scoring models for Mid-Market and Enterprise, maintain executive dashboards, integrate intent/firmographic/behavioral signals into segmentation, and manage account assignment logic.Drive AI adoption across Marketing Ops - Translate AI capabilities into operational reality by building processes, governance, and enablement that accelerate execution and scale output within the team.Enable team capabilities and documentation habits - Upskill Marketing and Marketing Ops teammates through shared standards, QA checklists, repeatable guides, templates, and onboarding resources to raise the operational floor.Account Operations Mindset - Track record of building ABM operational processes, MQL-to-MQA scoring rules, multi-stakeholder buying committee motions, and AI/automation adoption that sticks.Sales Ops Partnership - Ability to collaborate seamlessly with Sales Ops on account strategy, territory strategy, handoff logic, and rep productivity without jargon.Data & Documentation Habits - Excellent habits in building auditable specs, validating data quality, and diagnosing root causes in data flows alongside Data and BAT teams.Experience with multi-touch attribution modeling, lifecycle marketing operations (nurture flows, recycling, engagement scoring), and ABM platforms / account intelligence tools.A background in seeing a company move upmarket to Mid-Market/Enterprise and building scalable, long-term GTM operations.You love working cross-functionally across Marketing, Sales Ops, and Data teams to streamline GTM processes and remove friction.This role is not a good fit for you if:You prefer operating in established, rigid systems rather than designing new account-based infrastructure in ambiguous environments.You look at marketing operations as purely executing inbound lead lists without considering account context or buying committees.How you’ll develop in this role In your first 6 months at Pleo, you’ll:Lead the launch of our account segmentation model to directly power SDR assignments and Mid-Market/Enterprise routing.Collaborate with Data and Marketing Ops teams to clean up attribution, reporting, and lifecycle data so performance metrics are fully trusted.We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in advanced RevOps and enterprise go-to-market strategies.We can hire on a hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis25 days of annual leave + public holidays (additional days may apply in select countries based on local standards).For our Team, we offer both hybrid and fully remote working optionsWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. A 30-minute chat with our Talent Partner to discuss the role and your background.A 45 mins chat with the hiring manager, to deep dive in your experience and role Pleo Challenge and Team Interview: We will send you a take home test and invite you to present during a 60 minute team interview. CV writing and content: we receive a lot of CVs, and many of them are AI-generated. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background!Since it's our company language, please submit your application in English. Our talent team reads every single application to ensure the process is fair. Diversity drives us. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.
Operational Resilience Manager - Financial Markets in London employer: Pleo
Pleo is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Staff Engineer to thrive. With a strong emphasis on employee growth, you will have the opportunity to shape foundational data practices while working with cutting-edge technologies in a supportive environment. Located in a vibrant city, Pleo offers unique advantages such as a diverse team and a commitment to leveraging AI in meaningful ways, ensuring your contributions have a significant impact across the organisation.
