At a Glance
- Tasks: Lead marketing operations to support our growth into Mid-Market and Enterprise segments.
- Company: Join a diverse team at Pleo, revolutionising spend management for over 40,000 customers.
- Benefits: Enjoy remote work options, competitive salary, private healthcare, and 25 days of annual leave.
- Other info: Collaborative environment with opportunities for career development and personal growth.
- Why this job: Be part of an innovative team driving AI adoption and operational excellence in marketing.
- Qualifications: Experience in marketing operations, account-based marketing, and data-driven decision making.
The predicted salary is between 56700 - 69300 £ per year.
About Pleo
Messy spend management is tricky business. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. Every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We’re a driven, progressive, and kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.
About the role
We're looking for a Marketing Operations Manager to join our Marketing Operations, RevOps team at Pleo. In this role, you'll help build the operational infrastructure needed to support our upmarket expansion into Mid-Market and Enterprise segments and be part of our Marketing Ops team as we scale our spend management platform across growth companies in Europe. If you're excited about designing account-based go-to-market systems, establishing AI enablement across operational workflows, and solving complex cross-functional challenges, and are passionate about marketing operations, RevOps, and systems architecture, then this is the opportunity for you!
Who you’ll be working with and reporting to
You’ll report to our Associate Director, Marketing Operations and work closely with teams in Marketing Operations, RevOps, and Sales Ops. Our team is highly collaborative and dedicated to powering how the marketing team runs—from campaign operations and reporting cadence through to AI adoption and process improvement. You’ll also have the chance to partner with teams across Data, BAT (Business Automation & Tools), CX Ops, and Engineering to ensure success and maintain a single account truth across systems.
What you’ll be doing
- Build and refine marketing operational frameworks: Lead initiatives to continuously improve campaign workflows, request intake, approval processes, team governance, MQLMQA routing logic, and SDR/BDR handoff processes.
- Own account intelligence and reporting cadence: Design account scoring models for Mid-Market and Enterprise, maintain executive dashboards, integrate intent/firmographic/behavioral signals into segmentation, and manage account assignment logic.
- Drive AI adoption across Marketing Ops: Translate AI capabilities into operational reality by building processes, governance, and enablement that accelerate execution and scale output within the team.
- Enable team capabilities and documentation habits: Upskill Marketing and Marketing Ops teammates through shared standards, QA checklists, repeatable guides, templates, and onboarding resources to raise the operational floor.
- Account Operations Mindset: Track record of building ABM operational processes, MQL-to-MQA scoring rules, multi-stakeholder buying committee motions, and AI/automation adoption that sticks.
- Sales Ops Partnership: Ability to collaborate seamlessly with Sales Ops on account strategy, territory strategy, handoff logic, and rep productivity without jargon.
- Data & Documentation Habits: Excellent habits in building auditable specs, validating data quality, and diagnosing root causes in data flows alongside Data and BAT teams.
- Experience: Experience with multi-touch attribution modeling, lifecycle marketing operations (nurture flows, recycling, engagement scoring), and ABM platforms/account intelligence tools.
- Background: A background in seeing a company move upmarket to Mid-Market/Enterprise and building scalable, long-term GTM operations.
- Cross-functional collaboration: You love working cross-functionally across Marketing, Sales Ops, and Data teams to streamline GTM processes and remove friction.
This role is not a good fit for you if:
- You prefer operating in established, rigid systems rather than designing new account-based infrastructure in ambiguous environments.
- You look at marketing operations as purely executing inbound lead lists without considering account context or buying committees.
How you’ll develop in this role
In your first 6 months at Pleo, you’ll:
- Lead the launch of our account segmentation model to directly power SDR assignments and Mid-Market/Enterprise routing.
- Collaborate with Data and Marketing Ops teams to clean up attribution, reporting, and lifecycle data so performance metrics are fully trusted.
We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in advanced RevOps and enterprise go-to-market strategies.
We can hire on a hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work.
Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office.
Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis.
25 days of annual leave + public holidays (additional days may apply in select countries based on local standards).
For our Team, we offer both hybrid and fully remote working options.
We use MyndUp to give our employees access to free mental health and well-being support with great success so far.
Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work.
The interview process
We want to ensure you are set-up for success and understand what will be expected of you:
- A 30-minute chat with our Talent Partner to discuss the role and your background.
- A 45 mins chat with the hiring manager, to deep dive into your experience.
- Pleo Challenge and Team Interview: We will send you a take-home test and invite you to present during a 60-minute team interview.
CV writing and content: A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula. Including links to your previous companies' websites is a huge help and allows us to truly understand your background!
Since it's our company language, please submit your application in English. Our talent team reads every single application to ensure the process is fair. Diversity drives us. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy.
Marketing Operations Manager - Remote/Hybrid in London employer: Pleo
Pleo is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Staff Engineer to thrive. With a strong emphasis on employee growth, you will have the opportunity to shape foundational data practices while working with cutting-edge technologies in a supportive environment. Located in a vibrant city, Pleo offers unique advantages such as a diverse team and a commitment to leveraging AI in meaningful ways, ensuring your contributions have a significant impact across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Manager - Remote/Hybrid in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Pleo and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Pleo are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Pleo on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Pleo. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Operations Manager - Remote/Hybrid in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Pleo. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Pleo:Show us that you’ve done your homework! In your application, briefly mention what you admire about Pleo’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Pleo
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Pleo will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Pleo, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
