At a Glance
- Tasks: Lead customer success strategies and build high-performing teams.
- Company: Pleo, a dynamic player in the SaaS and fintech space.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a fast-paced environment with great career advancement potential.
- Why this job: Make a real impact on customer retention and team success.
- Qualifications: 10+ years in customer success with strong leadership skills.
The predicted salary is between 80000 - 120000 £ per year.
Pleo is seeking a Director of Customer Success to lead strategies across mid-market and upmarket segments.
Your primary role will be to enhance customer retention and expansion while building strong teams of Customer Success Managers.
The ideal candidate will have over 10 years of experience in customer success within a Saa S or fintech environment, demonstrating strong leadership and data-driven decision-making skills.
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We think you need these skills to ace Director of Customer Success - Mid-Market Growth in London
Customer Success Management
Leadership Skills
Data-Driven Decision Making
Team Building
Customer Retention Strategies
Customer Expansion Strategies
SaaS Experience
