Pleo is seeking a Consumer Duty lead to assess and improve how customers experience our services. You will translate data and MI into decisive actions, drive remediation, and collaborate with teams across support, compliance, risk, and product to reduce customer harm.
You’ll build dashboards and reporting, illuminate risks, and guide governance with senior stakeholders. A mindset for AI-enabled analytics with strong governance will be essential to success.
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Consumer Duty Data & Insights Lead employer: Pleo
Pleo is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Staff Engineer to thrive. With a strong emphasis on employee growth, you will have the opportunity to shape foundational data practices while working with cutting-edge technologies in a supportive environment. Located in a vibrant city, Pleo offers unique advantages such as a diverse team and a commitment to leveraging AI in meaningful ways, ensuring your contributions have a significant impact across the organisation.
