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For Companies At a Glance
- Tasks: Deliver high-quality experiences for clients using our innovative software solutions.
- Company: Join Plentific, a leader in the proptech revolution transforming property management.
- Benefits: Enjoy flexible working, competitive pay, and comprehensive health benefits.
- Why this job: Make an immediate impact in a dynamic environment with cutting-edge technology.
- Qualifications: Experience in software implementation and strong communication skills required.
- Other info: Collaborative culture with opportunities for professional growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud‑based platform. We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world‑class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact. We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you’re excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.
The Role
As a Solutions Specialist, you’ll play a key role in delivering high‑quality experiences for our Diagnostic product and the clients that utilise this. You’ll contribute to the Delivery team by assisting to improve our processes and taking part in Quality Assurance. This role requires you to collaborate closely with the Delivery and Development teams to ensure the successful delivery of client implementations.
Responsibilities
- You’ll work closely with customers to understand their requirements, run workshops to gather and refine needs, and identify the most effective way to implement our software product and integrations to meet those requirements.
- In addition to working directly with customers to define and implement their requirements, you’ll work alongside project managers and developers to ensure successful delivery of the product in line with those requirements.
- Develop a strong technical understanding of the product to support tailored implementations.
- Configure customer instances of the product, including setup, settings, and content.
- Support existing customers by monitoring performance and working with them to enhance their implementation through new features, configurations, and ongoing improvements.
- Use your knowledge and expertise to support internal teams across the business as needed.
- Ensure Quality Assurance of the Solution such as product development testing alongside functional requirements for our clients.
- Conduct and contribute to webinars and user groups based on the Solution.
- Involvement in creating documentation and providing training.
Skills
- Strong written and verbal communication skills – you’ll need to be in regular contact with key stakeholders.
- Self‑management – organized, proactive, and able to manage multiple projects or tasks concurrently.
- Customer success mindset – focused on customer satisfaction, performance monitoring, and continuous improvement.
- Creative problem‑solving – ability to think laterally to design effective, sometimes bespoke, integration and implementation solutions.
- Technical aptitude – strong understanding of software systems, integration principles, and configuration (e.g., API usage, system settings, data structures).
- Business analysis – skilled at gathering, understanding, and documenting requirements.
- Customer engagement & communication – ability to confidently engage with customers, run workshops, and translate business needs into technical requirements.
- Sector knowledge – good understanding of the housing sector, especially responsive repairs and associated operational processes.
- Documentation – ability to create clear implementation notes, guides, or training materials.
Experience And Qualifications
- Software implementation – experience configuring and deploying software products to meet customer needs.
- Experience working in a technical environment / software development environment.
- Experience in the social housing or local government sectors.
- Experience with Jira and Confluence tools.
- Experience with housing management systems (e.g., Civica, Northgate, Capita).
- Basic data analysis – ability to monitor performance and suggest data‑driven improvements.
- Agile delivery experience – comfortable working in agile or iterative project environments.
- Training delivery – experience supporting user onboarding or delivering training sessions.
Benefits
- A competitive compensation package.
- 25 days annual holiday.
- Flexible working environment including the option to work abroad.
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP.
- Enhanced parental leave.
- Life insurance (4x salary).
- Employee assistance program.
- Company volunteering day and charity salary sacrifice scheme.
- Learning management system powered by Udemy.
- Referral bonus and charity donation if someone you introduce joins the company.
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs.
- Pension scheme.
- Work abroad scheme.
- Company‑sponsored lunches, dinners and social gatherings.
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Solutions Specialist employer: Plentific
Contact Detail:
Plentific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Specialist
✨Tip Number 1
Get to know the company inside out! Research Plentific's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 3
Prepare for interviews by practising common questions related to the Solutions Specialist role. Think about how your skills align with their needs, especially around customer engagement and technical aptitude.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make decisions.
We think you need these skills to ace Solutions Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Solutions Specialist role. We want to see how you can contribute to our mission at Plentific!
Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. We love a well-structured application that reflects your ability to engage with stakeholders effectively.
Highlight Relevant Experience: Don’t forget to showcase any experience you have in software implementation or the housing sector. We’re looking for candidates who can hit the ground running, so make those experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Plentific
✨Know the Product Inside Out
Before your interview, make sure you have a solid understanding of Plentific's Diagnostic product. Familiarise yourself with its features and how it benefits clients in property management. This will help you demonstrate your technical aptitude and show that you're ready to contribute from day one.
✨Showcase Your Communication Skills
As a Solutions Specialist, you'll need to engage with customers regularly. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex ideas in the past, especially in workshops or training sessions.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've tackled challenges creatively. Be ready to discuss how you approached these problems and the solutions you implemented. This will highlight your creative problem-solving skills, which are crucial for this role.
✨Prepare for Technical Questions
Expect questions about software implementation and integration principles. Brush up on your knowledge of APIs, data structures, and housing management systems. Being well-prepared will show that you have the technical aptitude needed for the job.
