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- Tasks: Enhance client engagements and manage the customer lifecycle from onboarding to renewal.
- Company: Leading real estate tech firm based in London with a focus on innovation.
- Benefits: Competitive salary, flexible working environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in the PropTech industry.
- Qualifications: Strong communication skills and experience in stakeholder management.
- Other info: Great opportunity for career advancement in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading real estate technology firm based in London is seeking a Customer Success Manager to enhance day-to-day client engagements and ensure a seamless operational experience.
The ideal candidate will manage the entire customer lifecycle, from onboarding through to renewal, while using data insights to drive success and implement improvements.
Strong communication skills, operational discipline, and stakeholder management are essential.
This role offers a competitive salary and a flexible working environment.
PropTech Customer Success Manager — Onboarding & Growth employer: Plentific
Contact Detail:
Plentific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PropTech Customer Success Manager — Onboarding & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the PropTech space on LinkedIn or at industry events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your skills in customer success and data insights can enhance their client engagements.
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate how you can effectively manage stakeholder relationships and ensure a seamless operational experience for clients.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Customer Success Manager role with us.
We think you need these skills to ace PropTech Customer Success Manager — Onboarding & Growth
Some tips for your application 🫡
Show Your Passion for PropTech: When writing your application, let us see your enthusiasm for the PropTech industry. Share any relevant experiences or projects that highlight your interest and knowledge in real estate technology.
Tailor Your Application: Make sure to customise your CV and cover letter to align with the job description. Highlight your customer success experience and how it relates to onboarding and growth, as this is key for us.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, showcasing your skills and experiences without unnecessary fluff. This will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Plentific
✨Know Your Customer Lifecycle
Familiarise yourself with the entire customer lifecycle, especially in the context of PropTech. Be ready to discuss how you would manage onboarding and renewal processes, and think about specific strategies you've used in the past to enhance client engagement.
✨Showcase Your Data Savvy
Since data insights are crucial for this role, prepare examples of how you've used data to drive success in previous positions. Think about metrics you've tracked and improvements you've implemented based on those insights.
✨Communicate Clearly and Confidently
Strong communication skills are a must. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you can convey your ideas effectively.
✨Prepare for Stakeholder Management Questions
Expect questions about managing relationships with various stakeholders. Prepare examples that highlight your ability to navigate different interests and maintain strong partnerships, showcasing your operational discipline throughout.
